新编实用英语综合教程二unit-3-communication-by-phone.ppt
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1、Unit|Unit|ThreeThreeUnit|ThreeCommunicationbyPhone2021/10/101Unit|Unit|ThreeThreeUnit Goals:Unit Goals:WhatYouShouldLearntoDoWhatYouShouldLearntoDo1.Make a phone call2.Answer the phone3.Leave and take a message4.Pass the message to the person being called5.Extend a phone call6.Take/fill in a message
2、WhatYouShouldKnowAboutWhatYouShouldKnowAbout1.Phone service in the USA2.Benefit or trouble of cell phones3.Business telephone etiquette for success4.The subjunctive mood2021/10/102Unit|Unit|ThreeThreeContentsSectionSectionAppreciatingAppreciatingCultureTipsCultureTipsSectionMaintainingaMaintainingaS
3、harpEyeSharpEyeSectionTalkingFaceTalkingFacetoFacetoFaceSectionBeingAllBeingAllEarsEarsSectionTryingYourHandTryingYourHand2021/10/103Unit|Unit|ThreeThreeSection Talking Face to FaceImitatingImitatingMini-talksMini-talksSpeakandReciteSpeakandPerformStudyandImitateImitateandPerformActingouttheTasksAct
4、ingouttheTasksStudyingBusinessCardsStudyingBusinessCardsFollowingSampleDialoguesFollowingSampleDialoguesPuttingLanguagetoUsePuttingLanguagetoUseSpeakandCompleteSpeakandCommunicateSpeakandTranslate2021/10/104Unit|Unit|ThreeThree1)Who is speaking,please?Leena:Is it 223-5467?John:Yes.Who is speaking pl
5、ease?Leena:This is Leena Krieg.May I speak to Bill Morgan?John:Oh,Im sorry.Hes not in at the moment.2)May I speak to.?Joe:Hello.Is this the Chemistry Department?Secretary:Yes,it is.What can I do for you?Joe:May I speak to Mr.Mifflin?Secretary:Hold on,please.SECTION I Talking Face to FaceSECTION I Ta
6、lking Face to FaceImitatingMini-talksImitatingMini-talksSpeakandRecite1Workinpairs.Lookatthepictureandrecitethefollowingmini-talksforcommunicationbyphone.BackUnit|Unit|ThreeThree2021/10/105Unit|Unit|ThreeThree3)Can I take a message?Sam:Hello.This is Sam.May I speak to Terry?Lucy:Im sorry,but shes no
7、t here right now.Can I take a message?Sam:Yes.Please tell her to call me this evening at 653-8923.Lucy:OK.Ill tell her as soon as she gets home.4)Can you tell me your hours?Receptionist:Hello,the Art Museum.Can I help you?Jake:Yes.Can you tell me.er,what are the opening hours,please?Receptionist:We
8、open at ten in the morning and close at five in the afternoon.Jake:Great.Thanks a lot.5)I Must have Dialed the wrong number.Tim:Hello.Jade:Hello.Id like to speak to Dr.Heckler.Tim:Nobody here by that name.Jade:Im sorry.I must have dialed the wrong number.WindowonKeyWordsBack接待员接待员 拨号拨号2021/10/106Uni
9、t|Unit|ThreeThreeSpeakandPerformActingouttheTasksActingouttheTasks2Workinpairsandactoutthetasksbyfollowingtheabovemini-talks.1Task:AskforthenumberoftheemploymentofficeinChicago.2Task:AsktospeaktoMr.Smith.3Task:Dialthewrongnumber.4Task:Offertotakeamessage5Task:Callthecitylibrarytofindouttheopeninghou
10、rsBackRefertotheDataBankintheWorkbookforrelevantexpressions.2021/10/107Unit|Unit|ThreeThreeStudyingTelephoneMessagesStudyingTelephoneMessagesStudyandImitate3Takingorleavingatelephonemessageispartofasecretarysjob.Nowletsreadthefollowingmessageandtrytousetheinformationinitinyourface-to-facetalks.Back2
11、021/10/108Unit|Unit|ThreeThreeBack2021/10/109Unit|Unit|ThreeThree1)AnyMessage,Sir?Gao:Hello,ABCCompany.MayIhelpyou?George:Hello.ThisisGeorgeRichter.MayIspeaktoMr.ZhangLihua?Gao:Imsorry,buthesnotinatthemoment.George:Whenwillhebeexpected?Gao:Hellbebackinafewminutes.George:Thankyou,Illcallback.Gao:Anym
12、essage,sir?George:Well,maybe.WouldyoumindtellinghimthathisorderwillbereadyonThursdayandaskinghimtocallmeanytimebeforelunch.Myphonenumberis368-1130.Gao:Ivegotit.George:Thankyouverymuch.Gao:Youarewelcome.FollowingSampleDialoguesFollowingSampleDialoguesImitateandPerform4Readthefollowingsampledialoguesa
13、ndtrytoperformyourowntasks.BackUnit|Unit|ThreeThree2021/10/1010Unit|Unit|ThreeThree2)YouMustHavetheWrongNumberLady:Hello,whoscalling,please?Bill:Hi,Nancy!ThisisBill.Howreyoudoing?Lady:Imsorry,butIm.Bill:Haveyoufinishedyourpaper?Lady:Imsorry.Youmusthavethewrongnumber.ThisisntNancy.Bill:Isthis574-0731
14、?Lady:No.Its547-0371.Bill:Imsorry.Lady:Thatsallright.Back2021/10/1011Unit|Unit|ThreeThreePuttingLanguagetoUsePuttingLanguagetoUseSpeakandComplete5ImagineyouarecallingJudy.Completethefollowingconversationwithherbyfillingintheblanks.You:Hi,Judy.ItsMike.May1_toKen?Judy:Imsorry,Mike,butKensnotherenow.Yo
15、u:Heisnt?2_?Judy:Hesatamovie.You:Amovie?Whoshewith?Judy:Well,uh,Ithinkhe3_Eva.might be withI speakWhere is heBack2021/10/1012Unit|Unit|ThreeThreeYou:WithEva?!HesatamoviewithEva?!Judy:Wouldyouliketo4_,Mike?You:Yes,please!Tellhimto5_at667-3452thisevening.Judy:Callyouat6_.OK.You:Thanksalot.Judy:Youre7_
16、.Goodbye.PuttingLanguagetoUsePuttingLanguagetoUseSpeakandCompleteBack5ImagineyouarecallingJudy.Completethefollowingconversationwithherbyfillingintheblanks.welcomeleave a messagecall me 667-34522021/10/1013Unit|Unit|ThreeThreeSecretary:Hello?You:1_?(您好!史密斯先生在吗?)Secretary:Imsorry,buthesnotinnow.Wouldy
17、ouliketoleaveamessage?You:2_.(是的。请告诉他给医生办公室打个电话。号码是864-3509。)Secretary:864-3509.OK.Whattimehedbettercall?You:3_.(最好是今天下午2点左右。)Secretary:Illtellhimassoonashesback.You:_!(多谢!)Secretary:Yourewelcome.Goodbye.SpeakandTranslate6ImagineyouareanurseofahospitalandyouarecallingMr.Smith,butheisnotin.Hissecreta
18、ryisansweringthephone.FillintheblanksaccordingtotheChineseversionprovided.BackThanks a lotHello.May I speak to Mr.Smith,pleaseYes,please.Tell him to call the doctors office.The number is 864-3509Itd be best if he could call this afternoon,at about 2 oclock2021/10/1014Unit|Unit|ThreeThreeSpeakandComm
19、unicate7ImagineawomaniscallingMrs.Sato,butshesnotin.Youareansweringthephone.Playyourroleaccordingtothecluesgiveninbrackets.1 Hello?2 Im sorry,but shes not in at the moment.Would you like to leave a message?3 Ill tell her as soon as shes back.4 Youre welcome.You:1(电话铃响了,你拿起电话接听。电话铃响了,你拿起电话接听。)Lady:He
20、llo.MayIspeaktoMrs.Sato,please?You:2(告诉对方她现在不在,并询问是否告诉对方她现在不在,并询问是否有什么事需要转告。有什么事需要转告。)Lady:Yes,please.TellhertocallBetsyatBetsysBeautySalon.Thenumberis567-9033.You:3(告诉对方她一回来你就转告她。告诉对方她一回来你就转告她。)Lady:Thanksalot.You:4(表示不用客气。表示不用客气。)BackUnit|Unit|ThreeThree2021/10/1015Unit|Unit|ThreeThreeSECTION II B
21、eing All EarsSECTION II Being All EarsLearningSentencesforWorkplaceLearningSentencesforWorkplaceCommunicationCommunicationListenandRepeatListenandMatchListenandTranslateHandlingaDialogueHandlingaDialogueListenandDecodeUnderstandingaShortSpeech/UnderstandingaShortSpeech/TalkTalkListenandCompleteListe
22、nandMatchListenandAnswerListenandCompleteListenandAnswer2021/10/1016Unit|Unit|ThreeThreeSECTION SECTION II Being All EarsBeing All EarsLearningSentencesforWorkplaceCommunicationLearningSentencesforWorkplaceCommunicationListenandRepeat1Listentotensentencesforworkplacecommunicationcross-referencedwith
23、theirChinesetranslationandtrytorememberthem.Back2021/10/1017Unit|Unit|ThreeThreeWindowonKeyWordsextension 电话分机电话分机put.through 把把 接通接通connect 接通,连接接通,连接Back2021/10/1018Unit|Unit|ThreeThreeListenandMatch2Listenagaintotheabovesentencesrearrangedinsequence,andthenmatchthemwiththeirChinesetranslation.1)a
24、.请给我接23-5531。2)b.请稍等,我给您接通。3)c.对不起,他现在不在。4)d.你好,我是露西。你是哪位?5)e.早晨好。我是杰克辛普森。6)f.请给我接443分机。7)g.对不起,你拨错号码了。8)h.您想留口信吗?9)i.别挂电话,我看一下他在不在。10)j.电话占线。hebaifjdgcBack2021/10/1019Unit|Unit|ThreeThreeListenandTranslate3Listentotentopic-relatedEnglishsentencesforworkplacecommunicationandtranslatethemintoChineseo
25、rally.Back 1)1)我想找特里听电话。我想找特里听电话。2)2)他预计什么时候回来?他预计什么时候回来?3)3)我能在今天晚上和他联系吗?我能在今天晚上和他联系吗?4)4)请告诉他拨打请告诉他拨打78-567278-5672找伊娃。找伊娃。5)5)对不起,对不起,我一定是拨错区号了。我一定是拨错区号了。6)6)请你一小时以后再来电话。请你一小时以后再来电话。7)7)你要留口信吗?你要留口信吗?8)8)对不起,电话号码已经改了。对不起,电话号码已经改了。9)9)我什么时候能和她联系?我什么时候能和她联系?10)10)对不起,打扰你了。对不起,打扰你了。2021/10/1020Unit|
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