英语礼仪文书培训课件公开课获奖课件.pptx

单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,UNIT 2 ETIQUETTE DOCUMENTS,礼仪文书,第1页,1.Congratulatory Letters 祝贺信（卡）,2.Thanks Letters 感谢信,3.Messages of Condolence 吊慰信,4.Invitatory Letters 邀请信,第2页,CONGRATULATORY LETTERS 祝贺信（卡）MONLY-USED SENTENCES,1.May you e into a good fortune.,2.Allow me to offer my heartiest congratulations on your new job/promotion/success in your undertaking/the arrival of your new daughter/your happy wedding,3.Congratulations on your promotion to,4.would like to wish you and your employees the very best this holiday season.,5.Every good wish for a Merry Christmas/,6.We hope this holiday season brings you the best of everything.Our regards to all of you.,第3页,7.Congratulations on your 60th birthday and my best wishes for many years of health and happiness,8.May peace,joy and happiness be with you for this holiday season.,9.This brings our best wishes and warmest congratulations.,10.I wish you continued prosperity.,11.I extend my hearty good wishes and,at the same time,an offer of any help our pany can give to.,12.We wish you outstanding success in your new store.,第4页,贺卡,（,1,）,New,Years Card,莫莉：,祝节日快乐，新年万事如意。,迪特巴特斯 敬贺,第5页,To Molly,Seasons greetings and best wishes,For,The ing year,From,Dick Butters,第6页,贺卡,（,2,）,Christmas Card,丁波先生及夫人：,敬祝圣诞和新年快乐！,赵颖 敬贺,第7页,To Mr.&Mrs.Ding Bo,Wishing you,A Merry Christmas,And,A Happy New Year,From Zhao Ying,第8页,贺卡,（3）A card with ac panying gifts 赠物卡,亲爱老师：,这份小小礼品略表我感谢之情。,祝教师节快乐！,丽莎 敬赠,第9页,To my dear teacher,This gift is only a a small token of my gratefulness.,Happy Teachers Day!,Lisa,第10页,1.,贺员工生日,（,CONGRATULATIONS ON EMPLOYEE,S BIRTHDAY),亲爱汤姆：,时光何处去？岁岁有今朝。祝你生日快乐！有你这样员工，华为将愈加强盛。我们将一起分享更多生日快乐。,此致,人力资源部副部长,詹姆斯弗莱斯,第11页,Dear Tom,Is it that time of year again?Where has the time gone?Hope your birthday is a happy one.With employees like you,Huawei Co.Will get better.We hope that we enjoy many more birthdays together.,Sincerely,James Flice,Vice President of Human Resources,第12页,2.,贺圣诞节,(CHRISTMASGREETINGS),亲爱弗兰德斯：,祝圣诞快乐！,谨向您和您家人，致以最亲切节日祝贺！请接受我最诚挚祝愿。但愿您万事如意，全家快乐！,此致,玛丽詹森,第13页,Dear Flanders,Merry Christmas!,The warmest of holiday greetings to you and our family.Please accept my most sincere wishes for this Christmas.I hope this holiday season brings you the best of everything.Our regards to all of you.,Yours faithfully,Mary Jensen,第14页,3.,贺新婚,(CONGRATULATIONS ON WEDDING),亲爱德妮丝：,欣悉您与彼得利奥先生喜结良缘，我谨代表惠普企业全体员工，向您表达最美好祝愿。祝新婚快乐！,我们把分享同事幸福美满，视为一大乐事。对于您来说，更是如此。由于您一直是本企业十分重要员工。,再次致以最美好祝愿。,此致,帕特里克贾尼丝,总裁,第15页,Dear,Denise,On behalf of Hewlett-Packard Company,I would like to extend our best wishes on your marriage to Peter Leo.We all wish you the happiness of times.,It is always a pleasure to share in the happiness of one of our employees.In your case,it is even more so,because you have been such an important part of our firm.,Best wishes once again.,Sincerely,Patrick Janice,President,第16页,4.,贺生子,(CONGRATULATIONS ON THE NEW BABYS BIRTH),亲爱马先生：,阁下喜得贵子，谨函祝贺！听说母子平安，甚感欣慰！,献上礼品一件，衷心祝你们全家幸福、顺意。没有什么比添丁根让人快乐事了。我想要分享你快乐。,此致,王新华,第17页,Dear,Mr.Ma,，,I must write this note to congratulate you on the arrival of your son.I am glad to hear that both mother and child are doing very well.,Please accept my gift and sincere wishes for the future happiness and prosperity of your family.There is nothing more exciting than a new baby.I want to share your happiness.Sincerely yours,Wang Xinhua,第18页,5.贺提高(CONGRATULATIONS ON PROMOTION),亲爱哈蒙先生：,欣闻您荣升为莫顿工程企业总经理，特此祝贺。您一定会为您所获得成绩而感到自豪。,由于您努力工作和奉献精神，您应但得到提高。,再次祝贺您升迁。,并祝此后不停获得成功。,此致,琳达,第19页,Dear Mr.Harmon，,Congratulations on your promotion to general manger of Morton Engineering.You must be proud of your ac plishments.,Because of your hard work and dedication you deserve this promotion.,Congratulations on your promotion again.,Best wishes for many successes.,Sincerely,Linda,第20页,THANKS LETTERS 感谢信 MONLY-USED SENTENCES,1.I am very grateful for all the considerations you have shown to my family since we have e here.,2.Thank you for your wonderful hospitality/sincere cooperation/generous contribution/inspiring,speech/hard work/the courtesy you extended to me.,3.It would be appreciated if you answer these questions and provide any other information.,4.I should be grateful if you will consider our pany.,第21页,5.I am sincerely grateful to you for,6.We do appreciate your interest in and wish you success in your undertaking.,7.Before leaving,I should like to take this opportunity to express my sincere thanks for all the assistance you have rendered me during my stay here.,第22页,1.THANKS FOR FAVOR,谢恩惠,亲爱格林夫人：,我女儿林芳来信说，她在纽约受到您无微不至关怀。,我和我丈夫对此深表谢意，我们热情但愿您来北京时，到我家小住几天。,谢谢对林芳关照。,此致,张云英,第23页,Dear Mrs.Green,My daughter has written to tell me that you have been very kind to her during her stay in new York.,My husband and I deeply appreciated your courtesy,and we do hope youll e to stay together with us for a few days when you are in Beijing.,Thank you for your kindness to Lin Fang.,Sincerely yours,Zhang Yunying,第24页,2.THANKS FOR HOSPITALITY,谢款待,亲爱史密斯先生：,感谢您昨天邀请我和我几位同事与你们共进晚餐。晚餐气氛快乐并且菜肴丰盛可口。,如您所知，我们非常珍视同贵企业长期友谊，并且期望同你们到达更多交易。,此致,鲍西亚杨,第25页,Dear Mr.Smith,Thank you for your inviting me and some of my colleagues to dinner with you last night.It was an enjoyable occasion and an excellent dinner.,As you know,we value our long-established relationship with your pany,and look forward to doing more business with you.,Yours sincerely,Porsia Yang,第26页,3.THANKS FOR GIFTS,谢馈赠,亲爱卡罗尔：,谢谢你记得我生日。你送我绣花台布真漂亮，铺在我小桌子上挺好看。我给我朋友看了，人人都说这块台布漂亮。,非常感谢你一片心意。,爱你,劳拉,第27页,Dear Carol,It was very sweet of you to remember my birthday.The embroidered table cloth you sent me is beautiful.It looks very nice on my small table.Ive been showing it to my friends and everybody says its lovely.,Thank you very much for your kindness.,Love,Laura,第28页,4.THANKS FOR RE MENDATION谢推荐,亲爱刘先生：,感谢您给我提供新大新商场王经理地址和 号码。,上周五我给他打了 。他待人很热情并很快为我安排了一次面试。目前我已被新大新商场录取，担任人力资源助理。我将于8月5日正式上班。,请接受我诚挚谢意，谢谢您热心推荐。,此致,罗玉明,第29页,Dear Mr.Liu,I would like to thank you for providing me with the address and phone number of Manager Wang of Xindaxin Department Store.,I called him last Friday.He was cordial and arranged an interview for me soon.Now I was hired as Human Resources assistant manger of Xindaxin Department Store.I will begin to work on August 5th.,Please accept my sincere thanks for your kind re mendation.,Sincerely,Luo Yuming,第30页,5.THANKS FOR A SPEECH 感谢到会发言,亲爱杨先生：,我谨代表达美企业全体员工，对阁下昨天所做演讲深表谢意。有许多员工给我打 ，表达对您发言表达赞同。,再次谢谢你富有启迪性讲演，可以与会聆听，是我们一种殊荣。,此致,侯振梁,第31页,Dear Mr.Yang,On,behalf of all the employees of Damei Company,I would like to thank you for your speech yesterday.Many employees called me to say how much they agreed to what you were talking about.,Thank you for your inspiring speech.It was our privilege to hear you speak.,Yours sincerely,Porsia Yang,第32页,MESSAGES OF CONDOLENCE 吊慰信 MONLY-USED SENTENCES,1.We extend our deepest pity and hearty condolence for the sudden death of your general manager.,2.I was deeply saddened/grieved/distressed to learn of the sudden passing of,3.Eternal glory to Mr.,4.Please accept my deepest sympathy and convey my sympathy also to his family.,5.I was shocked at the news that you were hit in a traffic accident/you are ill in bed/lost your job/you got divorced.,第33页,6.I want to send you my best wishes for your quick return to good health.,7.I hope that you will recover quickly.We look forward to your return.,8.We were sorry to hear that had died.,9.If there is anything we can do,please let me know.,10.I was sorry to learn that you are ill in hospital.I hope when this letter reaches you,youll be feeling much better.,第34页,1.CONSOLING PATIENTS,慰问病人,亲爱李兄：,听到您父亲住院消息，我很难过。未知近况怎样，至认为念。,另寄东北人参一盒，聊表心意。,此致,胡子云,第35页,Dear Mr.Li,I am sorry to hear that your father has been hospitalized,and I am anxious to know how he is recently.Under a separate cover I am sending him a box of Dongbei ginseng with my best regards.,Sincerely yours,Hu Ziyun,第36页,2.AN REPLY TO THE LETTER OF CONSOLATION,慰问信复信,亲爱弗兰西斯：,蒙你关怀备至，并送来鲜花一束，十分感谢。,我目前身体恢复得很好，再有6天就可以出院了。,再次感谢你关怀和礼品。,此致,德比,第37页,Dear Francis,What wonderful flowers!It was so kind of you to remember me.,I am recovering nicely,and that Ill be out of hospital in about six days.,Thank you more for your gifts and your kindness.,Sincerely yours,Debby,第38页,3.CONSOLING THE PEOPLE SUFFERED FROM AN EARTHQUAKE,慰问遭受地震灾害人们,新疆红十字会诸位工作人员：,惊悉新疆伊犁地区发生强烈地震，不行给当地居民导致巨大伤亡及物质损失。我企业对受灾人民表达深切同情和慰问，并捐款100万元人民币以示关切。请贵会将此款转交受灾地区人民，并转达远东企业中国分企业及其全体员工对他们亲切关怀。,远东企业（中国）,第39页,Red Cross Society of Xinjiang,Ladies and Gentlemen,We were shocked to learn that the strong earthquake around the areas in Yili,Xinjiang unfortunately caused heavy casualties and material losses to the inhabitants.Our pany express deep sympathy and solicitude for the afflicted people and donate the sum of RMB 1,000,000 yuan as an expression of our concern for them.Your society is requested transmit this sum to the people in the affected areas and convey the profound solicitude of the Far East Company(China)and the staff to them.,The Far East Company(China),第40页,4.ANNOUNCEMENT OF A FORMER PRESIDENTS DEATH,前任董事长死亡讣告,我们怀着深深哀伤，宣布比企业前任董事长周志去世。,周先生于5月20日晚上，在普宁市第一医院去世。,葬礼将于5月22日，星期六下午3点在市殡仪馆举行。,With deep grief we have to announce the death of Zhou Zhi,former president of our pany.,He died at Puning No.1 Hospital on the evening of May 20th,.,The funeral service will be held at 3:00 p.m.Saturday,May 22th,at Municipal Funeral Parlor.,第41页,INVITATORY LETTERS 邀请信 MONLY-USED SENTENCES,1.We would like to invite you to speak at the opening session of our annual seminar on Sales promotion to be held at Xinxin Hotel,Changsha,on October 19,th,at 10:00 a.m.,2.We sincerely hope you can attend.,3.Please confirm your participation at your earliest convenience.,4.I eagerly await your response.,第42页,5.We are so sorry that we cannot accept your kind invitation for Sunday.,6.We are delighted to accept your invitation.,7.The dance/reception/dinner will be held at,on,8.I hope you are not too busy to e.,9.Thank you for your invitation to lunch on October 20.It was very kind of you.I shall meet you at 11 at Park Restaurant.,第43页,10.We shall be delighted to e to your New Year party.We cant tell you how much we are looking forward to the delicious food.,11.I shall certainly e to your bridge game if David is ing.He is the best player Ive ever met.Thank you very much for asking me.I shall be at your place around 2:30.,12.I regret very much that I cant e to your party on the 16th of this month because of a previous engagement.,第44页,1.INVITATION TO A WEDDING 邀请参与婚礼,亲爱布莱克夫人：,您也许听说，我和唐纳德定于7月8日（星期六）中午12点在家举行婚礼。我但愿您和您丈夫能参与我婚礼，并请参与喜宴。,此致,琼,第45页,Dear Mrs.Black,As you may already heard,Donald and I are to be married at my home on Saturday,the eighth of July,at twelve oclock at noon.We hope you and your husband will be able to join us and to stay on for the dinner afterward.,Affectionately,Joan,第46页,2.A LETTER OF ACCEPTING AN INVITATION 接受邀请,亲爱琳达：,我们非常快乐星期二（6月12日）晚上点和你们共进晚餐。,谢谢你邀请。,此致,玛丽,第47页,Dear Linda,We would be pleased to have dinner with you on Tuesday,the twelfth of June at seven oclock.,Thank you for your invitation.,Truly yours,Mary,第48页,3.A LETTER OF DECLINING AN INVITATION,婉拒邀请信,亲爱罗杰：,你盛情邀请我和你们一起度过下一种周末，很遗憾我不能前来，由于我将去上海参与一种会议。,此致,乔,第49页,Dear Roger,It was very kind of you to invite me to spend the next weekend with you,but unfortunately I cant e because I shall be away for a conference in Shanghai.,Sincerely yours,Joe,第50页,4.INVITATION CARDS,请帖,Mr.and Mrs.Thomas Lee,Request the pleasure of,Mr.and Mrs.Thompson Wilsons,Company at dinner on Tuesday,February the ninth,At seven oclock p.m.,Friendship Hotel,R.S.V.P,Telephone:[phone],正式请帖,第51页,4.INVITATION CARDS,请帖,Mr.and Mrs.Thompson Wilson,Accept with pleasure,Mr.and Mrs.Thomas Lees kind invitation,for dinner,On Tuesday,February the ninth,At seven oclock p.m.,Friendship Hotel,接受邀请回帖,第52页,4.INVITATION CARDS,请帖,Mr.and Mrs.Thompson Wilson,regret that a previous engagement,prevents their acceptance of,Mr.and Mrs.Thomas Lees kind invitation,to dinner,On Tuesday,February the ninth,At seven oclock p.m.,Friendship Hotel,婉拒邀请回帖,第53页,