资信调查PPT课件.ppt

CompanyLOGOChapter TwoStatus Inquiry1Contents1.Ask for Credit Reference 1.Ask for Credit Reference 2.Supply Credit References Name2.Supply Credit References Name3.Write to Banks for Credit Inquiry 3.Write to Banks for Credit Inquiry 4.Reply to the Credit Inquiry 4.Reply to the Credit Inquiry 2Useful ExpressionvvConfidentialConfidential：保密的：保密的：保密的：保密的vvFinancial and credit standingFinancial and credit standing：财务状况，资信情况：财务状况，资信情况：财务状况，资信情况：财务状况，资信情况vvCooperate with sb.Cooperate with sb.：和某人合作：和某人合作：和某人合作：和某人合作vvIn reply toIn reply to：兹兹兹兹回复回复回复回复vvMeet ones accountsMeet ones accounts：支付，付款：支付，付款：支付，付款：支付，付款vvDealingDealing：业务往来：业务往来：业务往来：业务往来vvIn questionIn question：正被谈论的：正被谈论的：正被谈论的：正被谈论的vvdue datedue date：到期日：到期日：到期日：到期日vvdue on demanddue on demand：活期：活期：活期：活期vvdue paymentdue payment：定期付款：定期付款：定期付款：定期付款vvBalanceBalance：差额，余额：差额，余额：差额，余额：差额，余额vvassets and liabilitiesassets and liabilities：资产和债务：资产和债务：资产和债务：资产和债务3 1.Ask for Credit ReferenceThanks/Glad-Letter/Order Ask for Credit ReferenceReasons+Promise(1(1)(2(2)(3)(3)Expectation Thank you for your letter dated on September 6,2011.Thank you for your letter dated on September 6,2011.We are glad/pleased to receive your order dated on September 6,2011.We are glad/pleased to receive your order dated on September 6,2011.4(2)Reasons+Promisepromise Since it is Since it is the first time the first time we contact,we would be highly we contact,we would be highly appreciated ifappreciated if As we As we have not previously done business have not previously done business together,wetogether,we 卖方方写给买方卖方方写给买方卖方方写给买方卖方方写给买方As soon as the enquiry is satisfactorily settled,we shall As soon as the enquiry is satisfactorily settled,we shall be happy to send you the goods you ordered.be happy to send you the goods you ordered.Dear Sirs,Dear Sirs,Thank you for your letter dated on September 6,2011.Thank you for your letter dated on September 6,2011.Since it is Since it is the first time we contact,we would be highly appreciated if you the first time we contact,we would be highly appreciated if you provide us your banks name and address.As soon as the enquiry is provide us your banks name and address.As soon as the enquiry is satisfactorily settled,we shall be happy to send you the goods you ordered.satisfactorily settled,we shall be happy to send you the goods you ordered.Looking forward to your early reply.Looking forward to your early reply.Yours faithfully,Yours faithfully,Reasons 52.Supply Credit References NameAgreementSupply the Status Reference=2(name+address)(1(1)(2(2)Thank you for your letter dated on September 6,2011.As your Thank you for your letter dated on September 6,2011.As your request,we are pleased to give the following names for your reference.request,we are pleased to give the following names for your reference.Guangxin Electronics Co.,Ltd,1 Jiangxia Road,WuhanGuangxin Electronics Co.,Ltd,1 Jiangxia Road,WuhanBank of China,Wuhan Branch,1 Jiangxia Road,WuhanBank of China,Wuhan Branch,1 Jiangxia Road,Wuhan6Case Practice Flying Mobile Phone Retail Market is preparing to set up business Flying Mobile Phone Retail Market is preparing to set up business relations with Guangxin Electronics Co.,Ltd for importing Winnie relations with Guangxin Electronics Co.,Ltd for importing Winnie Mobile Phone of US$100,000.Mobile Phone of US$100,000.Reference appointed by Flying Mobile Phone Retail Market:Reference appointed by Flying Mobile Phone Retail Market:(1)(1)National Bank of England,1 Birmingham Street,EnglandNational Bank of England,1 Birmingham Street,England(2)(2)England Engineering Company,21 Green Road,England England Engineering Company,21 Green Road,England1.1.As the exporter,to write a letter to the importer for giving banks As the exporter,to write a letter to the importer for giving banks name to supply your credit reference.name to supply your credit reference.2.2.As the importer,to write a letter to the exporter for supplying As the importer,to write a letter to the exporter for supplying banks name.banks name.7 3.Write to Banks for Credit Inquiry Business situation and intentionThe content of inquiry(1(1)(2(2)(3)(3)Promise of strict confidence to the replyThanks in advance(4(4)Thank you in advance for your cooperation.Thank you in advance for your cooperation.8Business Situation and IntentionStep Step 表达方式表达方式表达方式表达方式（1 1）直截直截直截直截说明说明说明说明写信写信写信写信意图意图意图意图 Our potential customershave given us your name Our potential customershave given us your name as a banking reference.as a banking reference.（我们的潜在客户（我们的潜在客户（我们的潜在客户（我们的潜在客户把您定把您定把您定把您定为他们的银行证明人。）为他们的银行证明人。）为他们的银行证明人。）为他们的银行证明人。）have referred us to you thatfor information have referred us to you thatfor information concerning their standing.concerning their standing.（公司介绍您的目的是公司介绍您的目的是公司介绍您的目的是公司介绍您的目的是让我们了解他们的资信情况。让我们了解他们的资信情况。让我们了解他们的资信情况。让我们了解他们的资信情况。Example as Lesson 4,P27Example as Lesson 4,P279(2)The Content of Inquiry 1)The financial position(assets and liabilities)财务状况2)Credit：信用3)Reputation：声誉4)Business methods：经营方法（能力）10（2）说明说明调查调查内容内容We should be glad to know:a)Whether they are in the wholesale trade;b)if their financial position is considered strong;c)If they are among leading wholesale firms in your city;d)whether they have the reputation of paying promptly;e)what credit is would be safe to allow them;f)whether their credit is at all doubtful;g)Whether they appear to have suffered very much form the strike in your city.11 Lesson 4 P1 今日收到一新客户尼日利亚拉各斯的布里斯托工今日收到一新客户尼日利亚拉各斯的布里斯托工今日收到一新客户尼日利亚拉各斯的布里斯托工今日收到一新客户尼日利亚拉各斯的布里斯托工程有限公司的订单，价值程有限公司的订单，价值程有限公司的订单，价值程有限公司的订单，价值1515万美元的我司产品。万美元的我司产品。万美元的我司产品。万美元的我司产品。由于由于由于由于之前我方从未与之有业务往来，之前我方从未与之有业务往来，之前我方从未与之有业务往来，之前我方从未与之有业务往来，我方想知道贵行是否我方想知道贵行是否我方想知道贵行是否我方想知道贵行是否能提供其财务和资料情况。能提供其财务和资料情况。能提供其财务和资料情况。能提供其财务和资料情况。他们的资信证明人是你尼他们的资信证明人是你尼他们的资信证明人是你尼他们的资信证明人是你尼日尼亚拉各斯国家银行。日尼亚拉各斯国家银行。日尼亚拉各斯国家银行。日尼亚拉各斯国家银行。12（3）保证保证保守保守秘密秘密 Any information we receive from you will,of course,be held in strict confidence.（我们从（我们从您处收到的任何信息定会严加保密。）您处收到的任何信息定会严加保密。）We thank you for your courtesy and assure you of strict confidence.（我们很感谢您的友（我们很感谢您的友好，并向您保证严守秘密。好，并向您保证严守秘密。For your convenience in replying,a questionnaire is enclosed,together with a stamped,addressed envelope.（为了便于您答（为了便于您答复，特附上一张调查表和写好地址的信封。）复，特附上一张调查表和写好地址的信封。）13 对于贵行所提供的任何信息，我方将严格保密。对于贵行所提供的任何信息，我方将严格保密。对于贵行所提供的任何信息，我方将严格保密。对于贵行所提供的任何信息，我方将严格保密。对于贵行合作，我方先行感谢。对于贵行合作，我方先行感谢。对于贵行合作，我方先行感谢。对于贵行合作，我方先行感谢。14 Dear Sirs,Dear Sirs,We have recently received a sudden order from*company,We have recently received a sudden order from*company,with which you are doing business and the firm gives us your with which you are doing business and the firm gives us your name as a reference.name as a reference.We shall appreciate it if you could supply us the following We shall appreciate it if you could supply us the following information:information:(1)What credit limit have you placed on their account?(1)What credit limit have you placed on their account?(2)How promptly are terms met?(2)How promptly are terms met?(3)What amount is currently outstanding?(3)What amount is currently outstanding?Any information you may furnish will be greatly value and Any information you may furnish will be greatly value and treated in confidence.treated in confidence.Thank you in advance for your cooperation Thank you in advance for your cooperation Yours truly,Yours truly,Example:15Case Practice Flying Mobile Phone Retail Market is preparing to set up Flying Mobile Phone Retail Market is preparing to set up business relations with Guangxin Electronics Co.,Ltd for business relations with Guangxin Electronics Co.,Ltd for importing Winnie Mobile Phone of US$100,000.importing Winnie Mobile Phone of US$100,000.Reference appointed by Flying Mobile Phone Retail Reference appointed by Flying Mobile Phone Retail Market:Market:National Bank of England.National Bank of England.1.To write a letter to the bank for inquiring about the To write a letter to the bank for inquiring about the financial and credit status of the importer.financial and credit status of the importer.2.To write an unfavorable or a favorable reply.To write an unfavorable or a favorable reply.162024/3/12 周二174.Reply to the Status Inquiry(1)(1)The result(2)(2)Being confidential and from responsibilityFavorableFavorableUnfavorable Unfavorable 184.Reply to the Status Inquiry Step 表达方式表达方式（1）表明表明提供提供信息信息意愿意愿result Thank you for your inquiry about the business standing of,we are pleased to supply you with the following information.（感谢你查询有关（感谢你查询有关的资信情况，我们愿的资信情况，我们愿意给您以下情报。）意给您以下情报。）We have the information you asked for in you letter of April 4.(我们有你四月四日信函中所询问的信息。我们有你四月四日信函中所询问的信息。)19（2）有利有利 答复答复 In all these years our relations with them have been consistently and entirely satisfactory.（这些年中我们与他们的业务联系一直非常令（这些年中我们与他们的业务联系一直非常令人满意。）人满意。）After some difficulty during the first year,the firm has met its liabilities regularly and punctually.（度过开头一年的困境之后，此公司运行正常，（度过开头一年的困境之后，此公司运行正常，而且按时履行义务。）而且按时履行义务。）20Dear Sirs,Thank you for your inquiry about the business standing of,we are pleased to supply you with the following information.you mentioned is a private company run as a family you mentioned is a private company run as a family concern by three brothers and wan founded fifteen years concern by three brothers and wan founded fifteen years age.It enjoys a good reputation.As far as our information age.It enjoys a good reputation.As far as our information goes it is punctually meeting its commitments and a credit goes it is punctually meeting its commitments and a credit in the sum you mention would seem to be safe.in the sum you mention would seem to be safe.This information is confidential and is given without This information is confidential and is given without any responsibility on our part.any responsibility on our part.Yours faithfully Yours faithfully21Lesson 4 A Favorable Replyv敬启者，v 兹复你方4月9日来函。现附上一份布里斯托工程有限公司的报告。贵方所要调查的公司，是一家由两兄弟经营了15年的民营企业。他们总是及时支付款项，所以在商业圈享有很高的知名度。我方看来，和他们交易贵方所提到的金额，风险不大。v 请注意，我行所提供的信息，我行不承担任何后果，并且要严格保密。22（3）不利不利答复答复 Our own experience with them has not been satisfactory.(我们与他们打交道的经历并不令人满意我们与他们打交道的经历并不令人满意)Recent difficulties that seem to be due to bad management have resulted in considerable borrowing at a high rate of interest.（最近一段（最近一段时间，也许是因为经营不善所带来的困难，公司时间，也许是因为经营不善所带来的困难，公司借入了大量高利率资金。）借入了大量高利率资金。）Our records show that some of their accounts have been outstanding for long periods.（我方资（我方资料表明，他们的一些账款长期未曾结清。）料表明，他们的一些账款长期未曾结清。）Lesson 4 A Favorable ReplyLesson 4 A Favorable Reply23Lesson 4 A Unfavorable Replyv敬启者，敬启者，v 我方已经收到尼日尼亚拉各斯国家银行的来函。遗我方已经收到尼日尼亚拉各斯国家银行的来函。遗憾是的我们必须提醒你，贵方与之打交道时，尽可能的憾是的我们必须提醒你，贵方与之打交道时，尽可能的谨慎进行。谨慎进行。v 该公司是一个由两兄弟经营的民营企业。供应商在该公司是一个由两兄弟经营的民营企业。供应商在收款上总是有诸多麻烦。一年前，一个供应商对他们进收款上总是有诸多麻烦。一年前，一个供应商对他们进行了诉讼，原因是虽然款项全数收回，但是被拖欠。行了诉讼，原因是虽然款项全数收回，但是被拖欠。v 鉴于他们目前的状况，建议贵方与之业务往来时，鉴于他们目前的状况，建议贵方与之业务往来时，采用信用证或者现金进行支付。采用信用证或者现金进行支付。v 我行所提供的信息须严格保密，并且我行不负任何我行所提供的信息须严格保密，并且我行不负任何责任。责任。24（4）希望希望对方对方对所对所提供提供报告报告保密保密 Please consider this information for which we bear no responsibility as strictly confidential.（请您对此答复严格保密，我（请您对此答复严格保密，我们对此不承担责任。）们对此不承担责任。）The information is confidential and is given without any responsibility on our part.（以上信息均属机密，而且与我方无关）（以上信息均属机密，而且与我方无关）25Case Practice Flying Mobile Phone Retail Market is preparing to set up Flying Mobile Phone Retail Market is preparing to set up business relations with Guangxin Electronics Co.,Ltd for business relations with Guangxin Electronics Co.,Ltd for importing Winnie Mobile Phone of US$100,000.importing Winnie Mobile Phone of US$100,000.Reference appointed by Flying Mobile Phone Retail Reference appointed by Flying Mobile Phone Retail Market:Market:National Bank of England.National Bank of England.1.To write a letter to the bank for inquiring about the To write a letter to the bank for inquiring about the financial and credit status of the importer.financial and credit status of the importer.2.To write an unfavorable or a favorable reply.To write an unfavorable or a favorable reply.26v第一大题：第一大题：v1 1、财务状况、财务状况v2 2、询问、询问v3 3、在、在方面方面v4 4、资信状况、资信状况v5 5、参考、参考v6 6、贸易声誉、贸易声誉v第二大题：第二大题：v1.recommended1.recommendedv2.place2.placev3.done3.donev4.about4.aboutv5.financial5.financialv6.appreciate6.appreciatev7.give7.givev8.which8.whichv9.with9.withv10.confidence10.confidence27第三大题：v1.confidencev2.confidentialv3.confidencev4.confidentialv5.confidentiallyv6.confidence28第四大题v1.We should appreciate it if you can furnish us with the 1.We should appreciate it if you can furnish us with the credit status of the above company.credit status of the above company.v2.As far as we know,their financial standing is sound.2.As far as we know,their financial standing is sound.v3.The firm you inquire about has enjoyed a good reputation 3.The firm you inquire about has enjoyed a good reputation for many years.for many years.v4.Any information you may pass on to us will be treated as 4.Any information you may pass on to us will be treated as confidential.confidential.v5.We regret being unable to supply you with a satisfactory 5.We regret being unable to supply you with a satisfactory reply.reply.v6.As to our credit status,you may refer to the Bank of 6.As to our credit status,you may refer to the Bank of China,Beijing Branch.China,Beijing Branch.29Homework v1.完成第25张PPT上的信函，发到我的QQ邮箱。v2.把这节课的内容认真复习一遍，下节课针对短语，以及四封信函的把内容提问。30CompanyLOGO312024/3/12 周二32