AnInvesigaionofJusiceinsulychainrelaionshisandheirPPT课件.ppt

An Investigation of Justice in supply An Investigation of Justice in supply chain relationships and chain relationships and theirtheirperformance performance impactimpact 2CatalogueCatalogueIntroduction1 Theory development2Methodology3Dicussion and conclusion5RAbstractAbstractDCBAB：The role of justice in improving performance in supply chain relationships is an under-investigated subject in the literatureC：The traditional assumption is that the three forms of justice interact with each other in a multiplicative manner.However,this assumption creates a managerial problemD：The paper outline a different view of how the justice dimensions interact with one another utilizing the constraining factor model(CFM)A：Justice is important in improving performance of supply chain 1 Introduction1 IntroductionYou can briefly add outline of this slide page in this text box.You can briefly add outline of this slide page in this text box.1高效的管理供应商资源是企业参与市场竞争中的关键能力，基于此企业之间需建立良好的互信关系。2供应链各主体的关系是一种典型的社会交换关系，这种关系是服从社会交易理论的。3公平在这种关系中占据重要位置，不公平的交易将带来严重的绩效损失。1.Introduction1.Introductionv公平的三个维度公平的三个维度 JusticeJusticeIJInteractionalJusticeProcedural JusticeDistributive JusticePJPJ：fairness of the fairness of the decision process decision processIJIJ：focuses on aspects of focuses on aspects ofthe communication processthe communication processDJ DJ：equity of rewards equity of rewards commensurate with effort commensurate with effort expendedexpended6An important question:The nature of interactions among justice dimensions and how they affect performance1 Introduction1 Introduction7管理者面对的两个问题：管理者面对的两个问题：what and whichwhat and which协同synergistic 补偿complementary此消彼长1.Introduction1.I1.Introduction1.IntroductionArticulate the constraining factor model(CFM)among Articulate the constraining factor model(CFM)among the justice dimensions rather than the multiplicativethe justice dimensions rather than the multiplicativeCFM empirically demonstrates the importance of allCFM empirically demonstrates the importance of all three justice dimensions in realizing superior three justice dimensions in realizing superior relationship performancerelationship performanceResolve the confusion about the justice dimensions Resolve the confusion about the justice dimensions and the inconsistencies regarding their interaction effectsand the inconsistencies regarding their interaction effects.本本本本文文文文的的的的研研研研究究究究立立立立场场场场与与与与贡贡贡贡献献献献You can briefly add outline of this slide page in this text box.You can briefly add outline of this slide page in this text 2 Theory development2 Theory development.Multiplicative model乘数模型乘数模型Dimensions of inter-organizational Dimensions of inter-organizational justicejustice组织公平理论组织公平理论Constraining factor model约束因子模型约束因子模型10 2 Theory development 2 Theory developmentProcedural justice(PJ):Fairness with which governance decisions are taken in the exchange relationshipsProcedurally fair process can help in pro-viding“voice”to the stakeholders in the relationship and help in promoting superior performance Dimensions of inter-organizational Dimensions of inter-organizational justicejustice组织公平理论组织公平理论112 Theory development2 Theory development Distributive justice(DJ):Degree to which fairness of rewards in the relationship is based on effort expendedinequity in effort allocation and reward distributions can lead to harmful consequences for the relationship that include lack of trust and increase in conflict resulting in an unstable partnership Dimensions of inter-organizational Dimensions of inter-organizational justicejustice组织公平理论组织公平理论122 Theory development2 Theory development Interactional justice(IJ):Degree of openness shown by parties in communicating relationship relevant information and in managing conflicts IJ promotes harmony,reduces conflict and increases collaboration in a supply chain relationship Dimensions of inter-organizational Dimensions of inter-organizational justicejustice组织公平理论组织公平理论132 Theory development2 Theory development2.2.1.Multiplicative model The multiplicative model of interaction takes 2 different forms:synergistic and compensatory Multiplicative model Constraining factor model 乘数模型VS约束因子模型 142 Theory development2 Theory development direct effects two-way interaction effects three-way interaction effects Multiplicative model Constraining factor model 乘数模型VS约束因子模型 152 Theory development2 Theory developmentthe impact of PJ on performance varies continuously depending on the levels of IJ and DJMultiplicative model Constraining factor model 乘数模型VS约束因子模型 162 Theory development2 Theory development2.2.2.Constraining factor modelH1.When PJ is the constraining factor in a buyersupplierrelationship,focusing on PJ will result in significant increase inrelationship performance in contrast to focusing on other justicedimensions.H2.When DJ is the constraining factor in a buyersupplierrelationship,focusing on DJ will result in significant increase inrelationship performance in contrast to focusing on other justicedimensionsH3.When IJ is the constraining factor in a buyersupplier relation-ship,focusing on IJ will result in significant increase in relationship performance in contrast to focusing on other justice dimensions.Multiplicative model Constraining factor model 乘数模型VS约束因子模型 172 Theory development2 Theory development2.2.2.Constraining factor modela dummy variable that is defined to be 1 if PJ(IJ)is the least(or the constraining factor)of the three justice dimensions in an exchange relationship,and 0 otherwise.Multiplicative model Constraining factor model 乘数模型VS约束因子模型 183.Methodology3.Methodology3.1 Sampling frame（样本结构）分析单位 外包服务中的零售商与供应商关系，被调查者为项目管理学院资格成员（PMI）和国际外包专业协会（IAOP）（a）the respondent must belong to a buyer organization.（b）the respondent must possess an intimate and direct knowledge of the outsourcing engagement.（c）the outsourcing engagement must be on-going to ensure accurate recall of details concerning the outsourcing engagement 193.Methodology3.MethodologyTable1 Distribution of firm sizeFirm size(sales)Number of employees$250 million89100013020THANK YOUSUCCESS2024/3/9 周六20可编辑213.Methodology3.MethodologyTerms of respondents有采购权限的经理有采购权限的经理23%23%工程经理工程经理25%25%项目经理项目经理20%20%团队成员团队成员15%15%工程赞助者工程赞助者9%9%证券经理证券经理2%2%其他其他6%6%223.Methodology3.MethodologyTerms of industry制造业制造业24%24%科技服务科技服务22%22%财政保险财政保险18%18%信息技术信息技术15%15%其他其他21%21%233.Methodology3.MethodologyThe outsourcing activities included电子电路板,集成电路,金属薄片和其他部分的定制,化学加工；齿轮制造，精密制造保险抵押,第三方物流,到期账目,IT 服务,商业过程管理,后勤工作,客服中心服务,订单管理，客户服务应用发展,维护,IT 基础设施服务,数据中心管理,数据库管理.243.2 Measures（测量）5-point Likert scale from “strongly disagree”to “strongly agree”李克特式量表（评分加总式）3.Methodology3.Methodology253.Methodology3.MethodologyPJ（procedural justice）Focusing on PJ,our measures capture whether the supplier had a voice in the decision making process or influence over the outcomes(Thibaut and Walker,1975).Alternatively PJ also indicates“adherence to fair process criteria,such as consistency,lack of bias,correctability,representation,accuracy,and ethicality.”(Colquitt,2001,p.386).263.Methodology3.MethodologyDJ（distributive justice）Next,focusing on DJ,our measures were adapted from Griffith et al.(2006),to fit the outsourcing context.In line with past studies,the items used for measuring DJ captured both effort and reward.IJ indicates the fairness of interactions between the two transacting parties(Bies,2001;Luo,2007)273.Methodology3.MethodologyIJ（interactional justice）IJ was measured using a four item scale adapted from Luo(2007).Since all of the items were adapted to the context of a buyersupplier setting,were fined the instrument using q-sort,described in the next section.283.Methodology3.Methodology3.3 Measure validation(测量验证)conducted confirmatory factor analysis(CFA)to assess unidimensionality of the constructs借助经验性因素分析（CFA）评定单维性假设29chi-squared statistic卡方检验38.890（n=12）CFIcomparative fit index比较拟合指数0.957GFIgoodness of fit index拟合优度指数0.919NFIBentler-Bonett normed fit index赋范拟合度0.909TLITucker-Lewis index塔克-刘易斯指数0.943RMSEAroot mean squared error approximation近似均方根误差0.06SRMRstandardized root mean square residual标准化残差均方根0.046RMRroot mean square residual残差均方根0.0343.Methodology3.MethodologyMeasurement model fit was assessed using the following fit statistics：303.Methodology3.Methodology3.4 Common method bias3.4 Common method bias 共同方法偏差（共同方法偏差（common method biascommon method bias）指因为同）指因为同样的数据或者评分者、同样的测量环境、项目语境及样的数据或者评分者、同样的测量环境、项目语境及其项目本身特征造成的变量之间的人为共变。其项目本身特征造成的变量之间的人为共变。借助二阶段最小二乘，借助二阶段最小二乘，引入工具变量分析引入工具变量分析共同方法偏差（共同方法偏差（CMVCMV），），表明表明CMVCMV不会影响研究结果不会影响研究结果314.Results 4.Results M1:Presents estimates with control variablesM1:Presents estimates with control variablesM2:Introduce the direct effects of PJ,DJ and IJM2:Introduce the direct effects of PJ,DJ and IJM3 and M4:Introduce the terms corresponding to the M3 and M4:Introduce the terms corresponding to the multiplicative model(CFM)corresponding to Eq.(1)(Eq.multiplicative model(CFM)corresponding to Eq.(1)(Eq.(3)(3)M5M5：Present the full model that includes both CFM and Present the full model that includes both CFM and multiplicative componentsmultiplicative components323.Methodology3.Methodology3.5 Empirical approach3.5 Empirical approachTable 4Table 4Regression results.Regression results.334.Results 4.Results H1.When PJ is the constraining factor in a buyersupplier relationship,focusing on PJ will result in significant increase in relationship performance in contrast to focusing on other justice dimensions.344.Results 4.Results H2.When DJ is the constraining factor in a buyersupplier relationship,focusing on DJ will result in significant increase in relationship performance in contrast to focusing on other justice dimensions.354.Results 4.Results H3.When IJ is the constraining factor in a buyersupplier relationship,focusing on IJ will result in significant increase in relationship performance in contrast to focusing on other justice dimensions.365.Discussion and conclusion5.Discussion and conclusion The study make san important contribution to the The study make san important contribution to the literature by delineating how justice dimensions,literature by delineating how justice dimensions,independently and interactively,lead to superior independently and interactively,lead to superior performance in buyerperformance in buyersupplier relationships in an supplier relationships in an outsourcing context.outsourcing context.375.Discussion and conclusion5.Discussion and conclusion5.1 Limitations and future research5.1 Limitations and future researchFirstFirst：Research has shown that eliciting responses from a single Research has shown that eliciting responses from a single respondent for both predictor and dependent variables result in common respondent for both predictor and dependent variables result in common method variance(CMV).method variance(CMV).Second:In line with much of the work in the current supply chain Second:In line with much of the work in the current supply chain literature,our data are from a single perspective,that of the buyer.literature,our data are from a single perspective,that of the buyer.(1)Consider collecting dyadic data in examining whether the (1)Consider collecting dyadic data in examining whether the CFM applies to both perspectivesCFM applies to both perspectives.(2)The CFM in the buyer (2)The CFM in the buyersupplier relationship context supplier relationship context provides one instance of an inter-organizational context.Future provides one instance of an inter-organizational context.Future studies should examine whether CFM applies to other inter-studies should examine whether CFM applies to other inter-organizational contexts such as alliancesorganizational contexts such as 39THANK YOUSUCCESS2024/3/9 周六39可编辑