某企业供方调查和审核表分析.doc

某企业供方调查和审核表分析(doc 17页)

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———————————————————————————————— 日期：

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XXX SUPPLIER SURVEY AND AUDIT FORM
XXX供方调查和审核表

SUPPLIER'S SURVEY
DATE :

供方调查
日期：

SUPPLIER'S NAME :

供方名称：

ADDRESS:

地址：

PHONE NO :

FAX NO :

：

：

PRODUCT SUPPLIED :

供给的产品

REASON FOR THE SURVEY / AUDIT
调查 / 审核原因

INITIAL AUDIT (NEW SUPPLIER)

初步审核〔新分承包〕现场审核

REGULAR AUDIT

定期审核

PERFORMANCE NOT SATISFACTORY

工作不满意之外

SELF SURVEY

供方自查

OTHERS (SPECIFY)

其他〔特定〕

AUDIT / SELF SURVEY PERFORMED BY :

审核 / 自查执行人

REPRESENTATIVES / REVIEW
代表 / 审核

XXX

SUPPLIER
XXX

供方

XXX SUPPLIER SURVEY AND AUDIT FORM
XXX供方调查和审核表

ASSESSMENT AREA

Actual
Rating
评估内容
Points
Points
1.
组织机构

2.
采购控制

3.
进货材料

4.
不合格品控制〔过程中和最后出货〕

5.
生产线控制

6.
SPC

7.
在线检验

8.
校验

9.
设备维护

10.
文件和图纸控制

11.
最终产品检验

12.
包装和发货

13.
培训和教育

14.
清洁、搬运、储存

TOTAL

OVERALL RATING

%
总得分比率

FINAL

OUTSTANDING (ABOVE 90%)

SATISFACTORY (75%-90%)

优异

满意
RATING

NEED IMPROVEMENT (60%-74.9%)

POOR (BELOW 60%)

需改良

不合格〔低于60％〕

RATING SCALE

POINT

INTERPRETATION
说明

4
-
OUTSTANDING
优异的

3
-
SATISFACTORY
满意

2
-
NEED IMPROVEMENT
需改良

1
-
SIGNIFICANT DEFICIENCY
重大缺陷

0
-
NO SYSTEM
无系统

XXX SUPPLIER SURVEY AND AUDIT FORM
XXX供方调查和审核表

REQUEST FOR CORRECTIVE ACTION

纠正措施申请单

Supplier response DUE DATE :
供方回复到期日：

2003.11.30〔将回复传回XXX的日期〕

Supplier response by:
供方回复人：

Title:
职位

Audit Findings
审核发现
Supplier Action Plan
供方纠正措施方案
Complete Date
预定完成日期

需改良事项

1
模治具的管理没有系统化〔如：标识管理、定期校验、建立履历档案等〕

2
张力等在制程中有变化的过程参数，没有建立监控的方式。

3
用于指导过程工艺指导的文件不在现场不宜为使用人员获得。

4
原料供方质量重大异常问题的纠正措施的及时性、有效性无系统的跟催。

建议改良事项

1
对料片宽度在制程中的稳定性，建议采用SPC的方法〔如：X-R图〕进行控制。

2
对生产现场的一线员工〔如：操作员、调试技术人员〕进行常规的培训，以提升其综合素质。

CORRECTIVE ACTION VERIFICATION
纠正措施效果确认〔由XXX稽核员填写〕

XXX SUPPLIER SURVEY AND AUDIT FORM
XXX供给商调查和审核表

EVALUATION RESULT

评估结果

GENERAL COMMENTS :
概述：

XXX SUPPLIER SURVEY AND AUDIT FORM
XXX供方调查和审核表

Question〔问题〕
Rating Score〔评分〕

0
1
2
3
4
N/A
A
QUALITY ORGANIZATION
组织机构

1.
The QA organization’s responsibilities and activities are clearly defined in writing and have clear authority to withhold items that have not met acceptable quality standards.
是否将QA部门的职责和权力书面定义， 对不符合质量要求的工程是否 有中止生产的权力

2.
There is QA manual and a system for continual update and maintenance.
是否有持续更改的质量手册或系统

3.
The QA organization operXXX a defect prevention program and had invested resources in continuously improving quality performance
QA部门是否运行预防系统以持续改良质量状况

4.
The QA organization prepares and issues periodic reports and maintains records relative to process control yields, top quality problems and customer complaints status, PPM performance and others
QA部门是否发出周期性质量报告， 包括合格率， 质量问题， 客户投 诉， 缺陷分析等。

5.
Major change, including material and process change, get customer approval before implementation.
重大更改，包括材料和工艺，在执行前是否通知客户，取得批准。

6.
There is a well defined system for replying customer complaint, and have the ability to communicate necessary information and data in the customer-prescribed format.
是否有良好系统处理客户投诉，并以客户规定的格式进行沟通。

7.
The QA organization maintains a system for the use and control of inspection stamps.
QA部门是否控制检验印章。

8.
There is plan in effect to become registered in ISO. If yes indicate time table:
是否有方案通过ISO， 请附上时间表：

Total score〔得分〕

out of 〔总分〕

COMMENTS :
评注：

XXX SUPPLIER SURVEY AND AUDIT FORM
XXX供方调查和审核表

Question〔问题〕
Rating Score〔评分〕

0
1
2
3
4
N/A
B
PROCUREMENT CONTROL
采购控制

9.
There is documented process for supplier survey and evaluation, and a certification process
是否有书面程序用于供给商评估和认定

10.
List of active suppliers that had been certified is available for reference.
是否有合格供给商名单

11.
Records are available to substantiate an adequate supplier rating system.
是否有供给商评分系统

12.
Line reject of purchased components are secreted, analyzed and returned to supplier for proper corrective actions.
生产线拒用的材料是否隔离、分析、退回供给商

13.
Supplier has a Material Review Board to act on all incoming rejected materials.
是否有MRB用于全部拒收材料

14.
There is a corrective action system in place to correct problems with suppliers.
是否要求供给商对不合格材料出整改报告

Total score〔得分〕

out of 〔总分〕

COMMENTS :
评注：

XXX SUPPLIER SURVEY AND AUDIT FORM
XXX供给商调查和审核表
Ref : OSPR02 Serial : 01

Question〔问题〕
Rating Score〔评分〕

0
1
2
3
4
N/A
C
INCOMING MATERIAL
进货材料

15.
Supplier has a legitimate and formalized receiving inspection that checks incoming shipments to purchase order requirements, reference quality specifications, and applicable drawings.
是否有进货检验部门的检查进货材料符合定单要求、质量要求、相关图纸要求

16.
Receiving inspection history records indicate lot size, sample size, lot ID, and results.
进货检验记录是否包括LOT ID、SIZE、样本数和检验结果

17.
Inspected material is adequately identified as to acceptance or rejection.

进货检验后的材料是否有明显的标识〔接收、拒收〕

18.
Controls are adequate to prevent entry of uninspected stock and/or rejected material into stock.
是否有足够的控制防止检验的材料和拒收材料进入材料仓库

19.
Receiving inspection personnel have quality assurance controlled instruction defining characteristics, equipment and methods used during inspection procedures.
进货检验是否有书面程序规定检验工程、设备、方法

Total score〔得分〕

out of 〔总分〕

COMMENTS :
评注：

XXX SUPPLIER SURVEY AND AUDIT FORM
XXX 供方调查和审核表

Question〔问题〕
Rating Score〔评分〕

0
1
2
3
4
N/A
D
NON-CONFORMING MATERIAL, CONTROL (IN-PROCESS AND FINAL)
不合格品控制〔过程中和最后出货〕

20.
There is adequate control to ensure that non-conforming finished products are re-inspected and re-tested after rework or repair.
返工产品是否经过重新检验

21.
Supplier has written procedures that state the dispositioning of defective materials and the requited follow-up that includes corrective action plans to improve the process.
不合格品是否有书面的处理程序， 包括整改报告

22.
Non-conforming materials are properly identified and segregated from good
Material.
不合格品是否于合格品隔离

23.
There is a Material Review Board that routinely meets to make disposition on
Non-conforming material.
MRB是否用于不合格品处置

24.
Management reviews recurring quality problems.
最高管理层是否评审反复出现的质量问题

Total score〔得分〕

out of 〔总分〕

COMMENTS :
评注：

XXX SUPPLIER SURVEY AND AUDIT FORM
XXX供方调查和审核表

Question〔问题〕
Rating Score〔评分〕

0
1
2
3
4
N/A
E
IN_PROCESS CONTROL
生产线控制

25.
Manufacturing personnel have available at each operation. Up to date instructions that are dated and identifies the characteristics to be monitored by sample size, frequency, and method.
生产线生产人员配备是否足够、是否有操作指导书， 包括监控内容、 样本数、方法等。

26.
The system has tags, stamps, traveler, etc., to control and indicate the inspection or process status during in-process fabrication.
生产线是否使用流程卡等标识检验状态和工序状态。

27.
In-process control data is recorded and maintained to quantify rMMS for critical processes.
生产线控制的数据是否加以记录，使关键工序的缺陷可以量化。

28.
Supplier tracks reworks and scrap, identifies causal factors and had in place corrective action procedures to continually monitor progress.
对于返工、报废产品是否记录返工率，并分析、进行纠正措施以便于持续监控。

Total score〔得分〕

out of 〔总分〕

COMMENTS :
评注：

XXX SUPPLIER SURVEY AND AUDIT FORM
XXX供方调查和审核表

Question〔问题〕
Rating Score〔评分〕

0
1
2
3
4
N/A
F
SPC

29.
Top management supports, understands and has attended SPC training sessions. List the type of SPC training courses attended.
最高管理层是否理解、支持SPC培训工程，列出SPC受训者清单。

30.
Do any employee attend SPC course.
是否有员工参加SPC培训的记录。

31.
Supplier identifies and tracks his critical process characteristics with the use of traditional SPC.And about sc.
关键工序是否有SPC 控制，并且针对SC。

32.
SPC charts and data reflect action for out of control conditions and are periodically reviewed.
SPC数据是否认期评审。

33.
Supplier used statistical approach methods to resolve identified processes, which have high reject rate.
是否使用统计方法解决高不合格率的问题。

Total score〔得分〕

out of 〔总分〕

COMMENTS :
评注：

XXX SUPPLIER SURVEY AND AUDIT FORM
XXX 供方调查和审核表

Question〔问题〕
Rating Score〔评分〕

0
1
2
3
4
N/A
G
IN-PROCESS INSPECTION
在线检验

34.
Is there any inspection conducted in process.
是否有过程中检验。

35.
Is there any experiment conducted before process parameter change.
在工艺参数更改前是否作试验。

Total score〔得分〕

out of 〔总分〕

COMMENTS :
评注：

XXX SUPPLIER SURVEY AND AUDIT FORM
XXX供方调查和审核表

Question〔问题〕
Rating Score〔评分〕

0
1
2
3
4
N/A
H
CALIBRATION
校验

36.
Is calibration system for gage and test equipment set up.
是否建立校验系统。

Total score〔得分〕

out of 〔总分〕

COMMENTS :
评注：

XXX SUPPLIER SURVEY AND AUDIT FORM
XXX供方调查和审核表

Question〔问题〕
Rating Score〔评分〕

0
1
2
3
4
N/A
I
EQUIPMENT MAINTENANCE
设备维护

37.
There is any department responsible for equipment maintenance. Is routine PM scheduled and performed.
是否有某一部门负责设备维护，是否进行常规PM。

38.
There is a procedure in place to properly maintain all tooling and the update of related engineering drawings.
是否有模具维护的程序，并保证相关图纸得到更新。

Total score〔得分〕

out of 〔总分〕

COMMENTS :
评注：

XXX SUPPLIER SURVEY AND AUDIT FORM
XXX供方调查和审核表

Question〔问题〕
Rating Score〔评分〕

0
1
2
3
4
N/A
J
CONTROL OF DRAWING AND DOCUMENT
文件和图纸控制

39.
Adequate controls are in effect to assure applicable engineering drawings, change notices and specification are in use by operation personnel.
对于图纸，文件是否有足够的控制以保证操作人员使用正确的文件。

40.
The system prevents the use of obsolete specification or drawing.
系统是否保证防止误用过期标准或图纸。

41.
Customer provided specifications/drawings are well controlled and reviewed with record available.
客户提供的标准、图纸是否控制良好，并及时评审，保存评审记录。

Total score〔得分〕

out of 〔总分〕

COMMENTS :
评注：

XXX SUPPLIER SURVEY AND AUDIT FORM
XXX供方调查和审核表

Question〔问题〕
Rating Score〔评分〕

0
1
2
3
4
N/A
K
FINAL PRODUCT INSPECTION
最终产品检验

42.
The correct drawings and operating instructions are available in test and inspection area.
测试和检验区域有正确的操作标准和图纸。

43.
Final audits conducted after parts had been packaged and are ready for shipping.
出货前是否保证每批产品都经过检验。

44.
Record of audits and shipments are kept. Retention time is
是否保存检验记录，保存时间为：

Total score〔得分〕

out of 〔总分〕

COMMENTS :
评注：

XXX SUPPLIER SURVEY AND AUDIT FORM
XXX供方调查和审核表

Question〔问题〕
Rating Score〔评分〕

0
1
2
3
4
N/A
I
PACKING AND SHIPPING
包装和发货

45.
There is a proper place for products waiting for shipping. The place is clean, well arranged with applicable identification.
是否有适宜的场地存放待运产品，场地是否清洁、整齐堆放，并有适当的标识。

46.
There is a FIFO system established for finished products store.
最终产品是否有FIFO控制。

47.
On-time delivery is monitored.
监控准时交货。

48.
Final packing is proper for the product nature.
产品包装是否符合产品特性。

Total score〔得分〕

out of 〔总分〕

COMMENTS :
评注：

XXX SUPPLIER SURVEY AND AUDIT FORM
XXX 供方调查和审核表

Question〔问题〕
Rating Score〔评分〕

0
1
2
3
4
N/A
J
TRAINING AND EDUCATION
培训和教育

49.
New operators on critically skilled jobs are properly trained and qualified and there exist a certification program to monitor their effectiveness.
重要岗位的员工在上岗前是否有足够的培训、考核，并对他们的培训有效性作监控。

50.
Regular production personnel are given re-orientation or training on a regular basis.
生产线员工是否有常规培训工程。

Total score〔得分〕

out of 〔总分〕

COMMENTS :
评注：

XXX SUPPLIER SURVEY AND AUDIT FORM
XXX供方调查和审核表

Question〔问题〕
Rating Score〔评分〕

0
1
2
3
4
N/A
K
GENERAL HOUSEKEEPING, HANDLING, STORAGE
清洁，搬运，储存

51.
There is a procedure in place to ensure FIFO for materials.
材料有FIFO控制。

52.
Material shelf life is well controlled.
材料有效期控制良好。

53.
Is ESD control well conducted and monitored.
ESD监控是否进行并监控。

Total score〔得分〕

out of 〔总分〕

COMMENTS :
评注：