兰海度假酒店公寓服务指南.doc

欢 迎 辞
Welcome
尊敬的阁下：
欢迎您下榻兰海度假酒店公寓，本酒店全体员工将竭尽全力，热诚为阁下服务。
兰海度假酒店公寓，是一家集餐饮、娱乐、休闲、住宿、购物等各种功能于一体，是一家综合型的休闲度假酒店。“顾客至上”、“服务第一”是我们的宗旨。我们希望通过这本酒店指南，能够帮助您了解和使用本酒店的各项设施及服务，使您在此生活舒适、愉快并留下美好的回忆。

总经理
Dear His Excellency：
Welcome to stay in California Business Hotel, the hotel staff will make every effort, enthusiasm for your service.
California Business Hotel is a food and beverage, entertainment, leisure, accommodation, shopping and other functions, is a comprehensive four-star business hotel. "Customer first", "Service First" is our purpose. We hope that through the hotel guide that can help you to understand and use the hotel facilities and services, make your life in this comfortable and pleasant memories.
General Manager
前台服务
Service the Antechamber

前台接待处 0898-88824800/88955999
兰海五期前台
Check 0898-88824800/88955999
LAN Five Front

兰海会餐厅 0898-8895888
兰海五期五号楼首层
Check 0898-8895888
LAN five five building the first floor

海汀苑餐厅 0898-8885333

兰海三期中门
Check 0898-8885333
Blue sea in the three period

兰海联合旅行社 0898-8882403
兰海三期中门
Business Center 0898-8882403
Blue sea in the three period

退房时间
一般退房时间为中午12：00之前，如延迟至下午6：00前退房则按全日计算
行李处 0898-88824800/88955999
General check-out time is 12:00 before, such as the delay to check out before 6:00 pm on day calculation
如需搬运或存放行李，请与总台联系
Luggage Department 0898-88824800/88955999
For transporting or storing luggage, please contact with total station
客房设备服务
Rooms Equipment and Service
电力
所使用电力220伏和110伏，50赫兹。若您使用的电器插头与插座不符，请与前台联系 （0898-88824800/88955999 ）
Power
By the use of power to 220 volts, 50 Hz. If you are using the electrical plug and socket do not match, please contact the Housing Service Center (0898-88824800/88955999)
客房照明系统
请将房卡插入取电。当阁下离开房间时，请取出房卡，电视机回自动关闭。在阁下的床头柜上面还配有一个电器开关控制板，你只要触摸电器的开关键，便能控制房间的电器开关。
Room lighting
Please send the real card is inserted into the electric. When you leave the room, please take out the real card, TV back automatically shut down. In your bedside table top is also provided with an electric switch control board, as long as you touch electric switch, can control room electrical switch.
客房电视
阁下房间的电视可以收看全国的有线电视节目。
Room TV
You can watch TV room cable programs across the country.
饮用开水
阁下房内已备有电热水壶
Drinking water
Your room has been equipped with electric kettle
客房房卡
阁下在外出时请将客房房卡保存好，如发现房卡丢失，请到总台办理手续，交付赔偿金，更换房卡
Hotel room card
When they go out in your hotel room card to preserve your good, if card is lost room, go to Taiwan, the total processing, delivery of compensation, the replacement of the Housing Card
客房早餐
阁下入住本酒店兰海会餐厅您提供早餐，早餐时间：07： 30-09：30
Breakfast Room
You stay in the Lan Haihui's Restaurant to provide you with breakfast, breakfast time :07:30-09:30
餐饮服务 0898-8885333
海汀苑餐厅为您提供各种风味的中国菜，饮包括湘菜、海鲜、海南菜等各大菜系

Food and Beverage Service 0898-8885333
Hedding Court restaurant offers you a variety of styles of Chinese food, drinks, seafood, including Hunan Hainan cuisine and other major cuisine
电话指南
Phone Guide
前台： 0898-88824800/88955999
Reception ：0898-88824800/88955999
兰海会餐厅：0898-8895888
Lan Haihui's Restaurant ：0898-8895888
海汀苑餐厅：0898-8885333
Hedding Court Restaurant ：0898-8885333
兰海联合旅行社：0898-8882403
Blue Sea joint travel agency ：0898-8882403
行李处：0898-88824800/88955999
Luggage office ：0898-88824800/88955999
住客须知
1、 住宿必须登记，登记时请主动出示证明人身份证的护照、回乡证、居民身份证
2、请勿使用自带加热器，炊具及熨烫工具
3、请勿携带下列物品入店：
A、猫、狗等小动物
B、刺激性、怪气味物品
C、大量私人物品
D、易燃、易爆及挥发性物品
E、其它对住店客人安全有影响的物品
4、严禁嫖娼、卖淫、吸毒、贩毒、走私、聚众赌博、流氓斗殴等犯罪活动
5、如客人由于疏忽，将酒店物品损失或丢失，应按要求进行赔偿，（附赔偿价目表）
6、未经酒店允许，酒店设施除食、宿、饮外不能转作其它用途
7、请勿在酒店公共厅堂分发、张贴广告
8、请勿将私人用品放在酒店公共厅堂
9、酒店不提供贵重物品保险服务，具体情况可在总服务台问询处了解，对于非存放物品的丢失，酒店恕不负责
10、离开房间时请将房门锁好
11、客人酒店消费后签帐单时，请向收款人员出示房间钥匙和住宿卡
12、客房在23：00之后请勿招待来访者
13、如客人付款期超过规定日期或实际消费金额超出押金，酒店可要求客人付款
14、如要换住客时间或更换房间，请通知前台服务员
15、请勿在房间里或家具上随意涂抹或安装其它设备
16、请勿随意移动客房内家具，若需要请与楼层服务台联系
17、对严重反酒店规定，经劝阻不听者，酒店有权取消其住房资格
18、入店信息已与当地公安部门联网

Guest Information
1, accommodation must be registered, registration, please take the initiative to produce a passport to prove identity cards, Home Visit identity cards
2, Do not use self-heaters, cooking and ironing tools
3,入店not to bring the following items:
A, cats, dogs and other small animals
B, irritating, strange smell goods
C, a large number of personal items
D, flammable, explosive and volatile items
E, other guests on the safety
implications of the items
4, no sex, prostitution, drug abuse, drug
assault and other criminal activities rogue
5, as the guests as a result of negligence, the hotel lost or missing items should be requested compensation (with compensation price list)
6, without a hotel to allow, in addition to hotel facilities, food, lodging, and drink can not be transferred outside for other purposes
7, a public hall in the hotel do not distribute, display ads
8, not on private supplies hotel public halls
9，The hotel does not provide valuables insurance services, the specific circumstances can be in the general service desk information about, for storing items lost, the hotel will not be responsible for
10, please leave the room when the door lock
11, hotel guests to sign the bill after the consumer when receivable staff to produce a room key card and accommodation
12, room after 23:00, please do not entertain visitors
13, such as the provisions of the guests more than the date of payment or the amount of actual consumption in excess of the deposit, the hotel guests can request for payment
14, such as changing the time or the replacement of guest room, please notify the front desk attendant
15, not in the room or furniture can smear or other equipment installed
16, Do not move the room with furniture, if necessary contact with the floor Desk
17, for serious anti-hotel, and after the listener is not to discourage the hotel the right to cancel their housing eligibility
18 Chech-in message has been networking with the local public security departments

注 意
《酒店指南》为非赠品，请保持清洁，不要在上面书写不便之处，祈请见谅。
如欲将《酒店指南》留为纪念，请与本楼层服务员联系购买，多谢合作！
兰海度假酒店公寓 谨启
Note
" Hotel guide " for non gifts, keep clean, do not write in above the inconvenience, please forgive me.
If you want to take the " guide " to commemorate the hotel stay, please contact the floor attendant contact to purchase, thank you for your cooperation!
Blue Ocean Resort Apartment section

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