旅游英语（听力资料）.docx

Project Ⅰ Travel Arrangements
Part Ⅰ Lead-in
1. Listen to the passage and fill in the missing information you have heard.
The four-day travel in Shanxi will present you with a splendid cultural tour of one of the most outstanding historical and cultural cities in northern China. The package tour includes tourist sites of Mount Wutaishan, one of the four great Buddhist mountains, the Yungang Grottoes, one of the three famous grottoes in China, the Pingyao Ancient City, which will certainly feast your eyes on folk houses in northern China. From this tour, you will appreciate the beautiful landscape in Shanxi. In addition, you will get to know a little about Buddhism and its culture. You will also appreciate the classic folk houses, which may vary from those south of the Yangtze River, and understand Merchant Culture of Shanxi, which exerted a great influence on the Chinese modern history. So the four-day tour will give you a glimpse of many aspects of Chinese culture.
2. Listen to the passage again, answer the following questions.
(1) What is the passage about?
(2) Please list the tourist sites mentioned in this passage.
Part Ⅲ Situational Practice
Dialogue 1 Booking a Group Tour
Scene: Emma is at a travel agency wanting to book a tour for her company. Bruce is a travel agent. He is introducing the details and booking a tour for her.
Bruce: Welcome, lady! Can I help you?
Emma: Yes. I would like to reserve a tour for my company.
Bruce: OK. May I have the name of your company, please?
Emma: British International Technological Co. Ltd.
Bruce: Then, for how many people?
Emma: 35.
Bruce: What sort of tour do you want to book?
Emma: We are going to have a 6-day tour to Yunnan from April 20 to April 27.
Bruce: Well, I see. I think we can arrange it for you.
Emma: How shall we go there and what’s the price?
Bruce: The double flight tour to Yunnan is RMB 3850 yuan per person.
Emma: Sounds good. What kind of hotel shall we stay in?
Bruce: The boutique hotel.
Emma: What places will we visit then?
Bruce: Kunming, Dali, Lijiang, and Shangri-La.
Emma: That’s good. Please book this for us.
Dialogue 2 Explaining the Itinerary to Tourists
Scene: Kevin, a tour guide, is explaining the itinerary of the next day tour to Daisy, a tourist.
Kevin: Good afternoon, Miss!
Daisy: Good afternoon. Em..., may I have a look at the itinerary?
Kevin: Yeah. Take a look at the itinerary prepared for you.
Daisy: OK, let’s talk about it.
Kevin: We’ll visit Tian’anmen Square and then move on to the Forbidden City during the morning. And we will have a tour to the Summer Palace where our lunch is reserved.
Daisy: That sounds very wonderful!
Kevin: The morning is a bit tight but the afternoon will be relaxing. We will visit the Temple of Heaven at 6:00 p.m. We’ll have a Peking Duck Dinner and then we’re going to see Beijing Opera.
Daisy: Good. What time should we start out?
Kevin: We’d better leave the hotel at about 7:00 a.m. Don’t forget to bring your camera and wear warm clothes. It will be chilly tomorrow.
Daisy: Thanks. I got it.
Project II Meeting Guests
Part Ⅰ Lead-in
1. Listen to the passage and fill in the missing information you have heard.
(W) Ladies and gentlemen, welcome to China. My name is Mary Zhang, and I’m your tour guide from China Youth Travel Service. This is Mr. Wang, our driver. He has been working in our travel service for more than 15 years, so you are in safe hand. On behalf of the travel service and my colleagues, I’d like to extend a warm-hearted welcome to all of you. If you have any requests, please do let me know. My mobile phone number is 13912345678. I’ll have it switched on for 24 hours. Don’t hesitate to contact me whenever you need to. I sincerely hope that you will enjoy your stay here. Now we are on our way to your hotel. It’s a five-star hotel in the downtown area. The time in Beijing now is 18:10. We are 13 hours ahead of New York, so you need to move your watches on by 13 hours if you haven’t done so yet. It will take us about 50 minutes to get to the hotel. You may have a short rest on the coach or just look at the sleepless city of Beijing through the window. I will let you know when the coach arrives at our hotel. Thank you for your attention. ...Well, now we arrive at the hotel. Please remember to bring everything with you.
2. Listen to the passage again, answer the following questions.
(1) What is the passage about?
(2) Why does the tour guide introduce the driver to the guests?
Part Ⅲ Situational Practice
Dialogue 1 Meeting a Tour Group at the Airport
Scene: Jack, the tour guide, came to the airport at 8:35. It is 9:05 now, he stands at a visible place of the exit, holding a receiving sign high. He recognizes his group at once and gets contact with the tour leader, Daisy.
Jack: Excuse me. Are you the ABC Tour Group?
(W M)Tourists: Yes, we are.
Jack: Welcome to China, I’m Jack, the tour guide from Beijing International Travel Agency. Who is your leader, please?
Daisy: I’m Daisy, the tour leader of the group. I really appreciate you for coming to meet us.
Jack: Hey! Daisy, glad to see you. How about your trip?
Daisy: Glad to see you too, this is our first time in China. I’m afraid we’ll give you so much trouble. And we had a good trip.
Jack: You have a group of 16, right?
Daisy: Yeah!
Jack: Do we need to wait for your luggage?
Daisy: No, we all have got our luggage.
Jack: OK, let’s count the numbers of our group.
Daisy: Wait a moment. Yes, everybody is here.
Jack: Our coach is outside. Shall we go now?
Daisy: OK. Let’s go.
Jack: Everyone, now please follow me.
Dialogue 2 Meeting Tourists at the Railway Station
Scene: The tour guide Chen Hua from ABC Travel Agency is receiving Mr. and Mrs. Li, from Shanghai at the railway station.
Chen Hua: Excuse me? Are you Mr. and Mrs. Li from Shanghai?
(W M)Passengers: No, we are not.
Chen Hua: Sorry to disturb you.
(W M)Passengers: Never mind.
Chen Hua: Hello! Are you Mr. and Mrs. Li from Shanghai?
Mr. Li: Yes, we are.
Chen Hua: Hi, nice to meet you! I’m Chen Hua, the guide from ABC Travel Agency. Welcome to Xi’an!
Mr. Li: Nice to meet you, too. Thanks for coming to meet us.
Chen Hua: Can I help you with the luggage? The taxi is waiting outside.
Mr. Li: That’s very nice of you. Thanks!
Chen Hua: You’re welcome. This way, please.
Project Ⅲ Services in the Hotel
Task One Accommodation
Part Ⅰ Lead-in
1. Listen to the passage and fill in the missing information you have heard.
The ranking of the decoration, service, amenities and ambiance of each hotel is expressed in stars, from one to five. One star hotels are small-sized with rational layout. The rooms are clean and decorated with the basic furniture including beds, tables, chairs and bedside tables. Two star hotels are cheap and with simple accommodation. Rooms are with telephones, televisions. Three star hotels are moderate level and provide good-quality of service. Rooms are specious with air-conditioners, private shower, IDD and DDD, etc. Four star hotels are first-class accommodations with an emphasis on luxury, hospitality, premium customer service and complete facilities. Five star hotels are world-class providing the highest standards of comfort and convenience and considerate personal service.
2. Listen to the passage again, answer the following questions.
(1) What is the passage mainly talk about?
(2) What will you think about when you book a room in a hotel?
Part Ⅲ Situational Practice
Dialogue 1 Making a Room Reservation
Scene: The tour guide, Tony Chen from Xingtianxia Travel Agency is reserving guestrooms for tourists over the telephone. He is making a group reservation for twenty tourists to stay in Beijing for four days.
(W)Receptionist: Jinyu Hilton Beijing Hotel Reservation desk. How may I help you?
(M)Tony Chen: I am calling from Xingtianxia Travel Agency. I’d like to reserve rooms in your hotel.
Receptionist: What kind of room would you like, sir? We have single rooms, double rooms, standard rooms, family rooms, standard suites and deluxe suites in different styles.
Tony Chen: I’d like to book 16 single rooms and 2 double rooms from October 3rd to October 6th.
Receptionist: Would you like breakfast?
Tony Chen: Yes.
Receptionist: Hold on please! I will check if there are rooms available for those days.
Tony Chen: OK.
Receptionist: Sorry to have kept you waiting, sir. We will have rooms available in that period.
Tony Chen: How much do you charge?
Receptionist: The current rate for single room is ￥450 per night, and ￥850 for double room per night.
Tony Chen: Well, do you have a discount price for quantity?
Receptionist: Yes. We offer special rate for a group reservation. Your rooms are charged at the preferential rate with a forty percent discount.
Tony Chen: That sounds great. I will take them. By the way, I’d like to have all rooms on the same floor if possible.
Receptionist: Rooms on the same floor is preferred. Could you give me your name, please?
Tony Chen: Tony Chen. C-H-E-N.
Receptionist: Thank you, Mr. Chen. And what time will you be arriving, Mr. Chen?
Tony Chen: Around 5:00 p.m.
Receptionist: Very well, Mr. Chen. 16 single rooms and 2 double rooms including breakfast from October 3rd to October 6th. Am I correct, Mr. Chen?
Tony Chen: Yes, that is right.
Receptionist: Thank you for calling, Mr. Chen. You’ll be expected to be here then. Good-bye.
Tony Chen: Bye.
Dialogue 2 Check-in
Scene: The tour guide Tony Chen from Xingtianxia Travel Agency is checking guests in at the front desk.
(W)Receptionist: Good afternoon, sir! Welcome to Jinyu Hilton Beijing Hotel. Can I help you?
(M)Tony Chen: Yes. I have a reservation for 4 nights. My name is Tony Chen.
Receptionist: One moment please, I will check the reservation record. May I see your confirmed fax?
Tony Chen: Yes, here you are.
Receptionist: Mr. Chen… Yes, we have a record of your reservation here. It is 16 single rooms and 2 double rooms from October 3rd to October 6th. Is that right?
Tony Chen: Yes. Are they on the same floor?
Receptionist: Yes, they are. May I see the passports of the guests?
Tony Chen: Sure. Here are they.
Receptionist: Would you please fill out this form while I prepare the room cards for you?
Tony Chen: OK. Here you are.
Receptionist: Very good, Mr. Chen. These are your room cards. Please show them to the floor attendant. She will arrange the rest for you. The bellboy will deliver your luggage to your rooms.
Tony Chen: Thanks a lot. By the way, we’d like to have a morning call at 7:00 tomorrow morning.
Receptionist: So the morning call is at 7:00 tomorrow morning. And luggage collects?
Tony Chen: No.
Receptionist: Is there anything else I can do for you?
Tony Chen: Yes. Where is the breakfast served?
Receptionist: The breakfast is a buffet served in the Rose Hall on the fifth floor. The business hour is from 6:00 to 10:00.
Tony Chen: Thank you.
Receptionist: You are welcome. Enjoy your stay here.
Task Two Catering Services
Part Ⅰ Lead-in
1. Listen to the passage and fill in the missing information you have heard.
In China, cooking is considered both a skill and an art. We Chinese like to say that we have conquered the world through our food. No matter where you go in the world, you can find Chinese food. But sometimes visitors to China are surprised to find that the food here is not the same as the “Chinese food” they have at home. That is because there are so many different styles of Chinese cuisine. For example, Beijing is famous for its “Imperial Cuisine” with delicacies that come from the Ming and Qing Dynasties. The Han, Manchu, Mongolian, and Hui ethnic groups have all influenced Beijing’s cuisine. In Beijing you can enjoy Instant-boiled Mutton, Steamed Dumplings, Dragon Whisker Noodles, Mungbean Flour Cake, and of course, Beijing Roasted Duck, as well as many other local specialty food. And because Beijing is the capital, the most famous dishes from all over China can be found in restaurants here.
2. Listen to the passage again, answer the following questions.
(1) How do you think about Chinese food?
(2) Can you say some local food from your hometown?
Part Ⅲ Situational Practice
Dialogue 1 Ordering Dishes
Scene: Mr. Smith (Mr. S) and his wife (Mrs. S) come in a restaurant. They take the seats by the window. The waiter (W) hands the menu to them. Mr. Smith is looking at the menu. A few minutes later the waiter comes over to him.
W: Excuse me, sir. Are you ready to order now?
Mr. S: Yes, it’s our first time to be in China. There are so many things on the menu. Could you recommend some local dishes?
W: Yes, sir. Would you like to have a set course or a la carte dishes?
Mr. S: I don’t mind, but it must be local flavor.
W: Yes, sir. Our restaurant is famous for Sweet & Sour Shrimp, Fish Slices with Dregs of Wine, Mustard Green Tender, and Pepper Salt Fresh Squid. They are all our specialties. Many guests come to our restaurant to have a taste of them.
Mr. S: That’s fine. I will have them. By the way, is there any soup?
W: What kind of soup would you like, sir?
Mr. S: I’d like to have a try for something special. Can you make any suggestions?
W: I suggest the chef’s delight, Bamboo Seafood Soup. It’s delicious and worth a try.
Mr. S: OK. I’ll take it.
W: Anything to drink, sir?
Mr. S: Well, we don’t know what to drink. Maybe you can give some recommendations?
W: What about Wu Liang Ye, sir? It’s one of the most famous liquors in China. It’s fragrant and many guests give their high comments on it.
Mr. S: OK, I will take one.
W: How about the madam?
Mrs. S: I’d like a glass of orange juice.
W: Yes, madam. You order Sweet & Sour Shrimp, Fish Slices with Dregs of Wine, Mustard Green Tender, Pepper Salt Fresh Squid, a bottle of Wu Liang Ye and a glass of orange juice. Am I right?
Mr. S: Yes, exactly.
W: Thank you, sir. Your dish will be served in 15 minutes.
Dialogue 2 Introducing Features of Typical Dishes
Scene: You, a waiter at the Quanjude Roast Duck Restaurant, are taking orders for the guests and introducing how to cook and eat roast duck to the guests.
M: Good evening, Madam. May I take your order now?
W: Yes. We are visitors from English. It is said that Quanjude Roast Duck is among the best if we want to taste roast duck in Beijing. Is that true?
M: Yes, that is right, Madam. Would you like to order one?
W: We’d like to give it a try. By the way, could you tell me how a roast duck is made here?
M: Sure, Madam. The duck is basted and roasted till crisp-brown, then served into three courses: with sweet bean sauce and a stick of white scallion; then, the meat is shredded and fried with bean sprouts; next, the bones of the duck are boiled into soup with cabbage and mushrooms.
W: It sounds great!
M: Would you like any other dishes?
W: Yes. Could you give us recommendations?
M: Sure, Madam. Our restaurant is famous fo