管理学习题4.doc
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1、Management, 11e (Robbins/Coulter)Chapter 4 Managing Diversity1) Workplace diversity refers exclusively to the differences between employee characteristics.Answer: FALSEPage Ref: 99Topic: Who Are Managers?Objective: 1Difficulty: EasyClassification: Conceptual2) The concept of workforce diversity expa
2、nded from compliance to an issue of business survival during the early 1980s. Answer: FALSEPage Ref: 99Topic: Who Are Managers?Objective: 1Difficulty: EasyClassification: Conceptual3) Demographic characteristics such as differences in age, gender, race, etc. reflect surface-level diversity among emp
3、loyees.Answer: TRUEPage Ref: 100Topic: Who Are Managers?Objective: 1Difficulty: EasyClassification: Conceptual4) Deep-level diversity refers to easily perceived differences that may trigger certain stereotypes, but that do not necessarily reflect the ways people think or feel.Answer: FALSEPage Ref:
4、100Topic: Who Are Managers?Objective: 1Difficulty: EasyClassification: Conceptual5) One of the strategic benefits of workplace diversity is that it can be viewed as moral and ethical, as well as the right thing to do.Answer: TRUEPage Ref: 100Topic: What Is Management?Objective: 1Difficulty: EasyClas
5、sification: Conceptual6) Recent research indicates that people management benefits might be hard to come by in teams performing more interdependent tasks over a long period of time.Answer: TRUEPage Ref: 101Topic: What Is Management?Objective: 1Difficulty: ModerateClassification: Conceptual7) An impo
6、rtant impact that workplace diversity has on organizational performance is through the increase in employee turnover.Answer: FALSEPage Ref: 101Topic: What Is Management?Objective: 1Difficulty: EasyClassification: Conceptual8) According to projections of the U.S. population, the ethnic groups that wi
7、ll exhibit the maximum change are the Hispanic and African American populations.Answer: FALSEPage Ref: 102Topic: What Is Management?Objective: 2Difficulty: EasyClassification: Conceptual9) The main reason for the predicted stabilization of world population growth by 2050 is the decline in birthrates
8、 as nations advance economically.Answer: TRUEPage Ref: 104Topic: What Is Management?Objective: 2Difficulty: EasyClassification: Conceptual10) People aged 65 and older are expected to soon outnumber children under age 5 for the first time in history.Answer: TRUEPage Ref: 104Topic: What Do Managers Do
9、?Objective: 2Difficulty: EasyClassification: Conceptual11) Worldwide population trends indicate that we will witness dwindling labor supply and increasing total global savings rates.Answer: FALSEPage Ref: 105Topic: What Do Managers Do?Objective: 2Difficulty: EasyClassification: Conceptual12) Employe
10、rs generally tend to view older workers as not being flexible or adaptable and being more resistant to new technology.Answer: TRUEPage Ref: 105Topic: What Do Managers Do?Objective: 3Difficulty: EasyClassification: Conceptual13) Women and men now each make up almost half of the workforce in the U.S.A
11、nswer: TRUEPage Ref: 106Topic: What Do Managers Do?Objective: 3Difficulty: EasyClassification: Conceptual14) Research indicates that men tend to prefer jobs that encourage work-life balance more than women do.Answer: FALSEPage Ref: 106Topic: What Do Managers Do?Objective: 3Difficulty: EasyClassifica
12、tion: Conceptual15) Men are found to follow a nurturing, inclusive, and collaborative style of leadership, in contrast to women.Answer: FALSEPage Ref: 106Topic: What Do Managers Do?Objective: 3Difficulty: EasyClassification: Conceptual16) In the job setting, African Americans are found to receive lo
13、wer job performance ratings, be paid less, and promoted less frequently than their White counterparts.Answer: TRUEPage Ref: 107Topic: What Do Managers Do?Objective: 3Difficulty: EasyClassification: Conceptual17) Employers are justified if they do not hire workers with disabilities as they lack job s
14、kills and experience necessary to perform as well as their abled counterparts.Answer: FALSEPage Ref: 108Topic: What Do Managers Do?Objective: 3Difficulty: EasyClassification: Conceptual18) U.S. federal law does not prohibit discrimination against employees on the basis of sexual orientation.Answer:
15、TRUEPage Ref: 109Topic: What Do Managers Do?Objective: 3Difficulty: EasyClassification: Conceptual19) Men are more likely than women to start out in an entry-level position, even when they have the same educational qualifications.Answer: FALSEPage Ref: 112Topic: What Do Managers Do?Objective: 4Diffi
16、culty: EasyClassification: Conceptual20) Our human nature is to not accept or approach anything thats different from us.Answer: TRUEPage Ref: 115Topic: What Do Managers Do?Objective: 5Difficulty: EasyClassification: Conceptual21) The ways in which people in an organization are different from and sim
17、ilar to one another is known as _.A) business etiquetteB) work cultureC) workplace diversityD) organizational democracyAnswer: CPage Ref: 99Topic: Who Are Leaders, and What is Leadership?Objective: 1Difficulty: EasyClassification: Conceptual22) According to the Society for Human Resource Management,
18、 diversity _.A) is the collective strength of experiences, skills, talents, perspectives, and cultures that each agent and employee brings to his/her organizationB) refers to the ways in which people in an organization are different from and similar to one anotherC) is an array of physical and cultu
19、ral differences that constitute the spectrum of human differencesD) is often used to refer to differences based on ethnicity, gender, age, religion, disability, national origin, and sexual orientationAnswer: DPage Ref: 99Topic: Who Are Managers?Objective: 1Difficulty: ModerateClassification: Concept
20、ual23) The period of time between the 1960s to 1970s focused on _.A) assimilating minorities and women into the corporate settingB) making employees more aware and sensitive to the needs and differences of othersC) diversity and inclusion for business success, profitability, and growthD) complying w
21、ith laws and regulations through affirmative action policies and programsAnswer: DPage Ref: 99Topic: Who Are Managers?Objective: 1Difficulty: ModerateClassification: Conceptual24) During which era was the term workforce diversity first used?A) new milleniumB) late 1980sC) 1960s to 1970sD) early 1980
22、sAnswer: BPage Ref: 99Topic: Who Are Managers?Objective: 1Difficulty: EasyClassification: Conceptual25) Which of the following was a feature of the period from the late 1980s to the late 1990s in terms of workplace diversity?A) shifting from compliance and focusing only on women and minorities to in
23、cluding everyoneB) focusing on complying with laws and regulations, such as Title VII of the Civil Rights ActC) seeing workplace diversity as a core business issue, important to achieve business success, profitability, and growthD) developing corporate programs to help improve self-confidence and qu
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