跨文化交际Unit5NonverbalCommunication市公开课一等奖省赛课微课金奖课.pptx

,*,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,Unit 5 Nonverbal Communication,There is language in her eyes,her cheeks,her lips.-Shakespeare,1/39,Were going to,Realize the importance of nonverbal communication;,Illustrate the different meanings of,gestures,in different cultures;,Discuss,time language,space language,and paralanguage.,2/39,Discussions,1.What people say with their body languages is a powerful form of communication.,2.What is acceptable in one culture may be completely unacceptable in another.,3.Some nonverbal communications are ambiguous even in the same culture.,3/39,4/39,Bill is the Managing Director of an American company in China.Recently,Wang Gang,one of the Chinese managers made a mistake at work that caused some financial loss.Entering the office,he smiled before speaking.“”he said,wearing the smile all the time.,Bill didnt accept the apology and said angrily,“You dont look sorry at all.If youre really sorry,how could you still smile?”,5/39,6/39,王万鹏因向国安球迷竖中指难逃重罚,7/39,True or False,Verbal language could always be expressive enough to reveal what one thinks.,Nonverbal language only include ones facial expressions,and other body movements.,Nonverbal communication is more accurate,honest than verbal communication.,8/39,How important is it?,In human intercourse the tragedy begins not when there is misunderstanding about words,but when silence is not understood.(Henry David Thoreau),Do not the most moving moments of our lives find us all without words?(Marcel Marceau,the French artist of dumb show),9/39,Whats wrong with this poster?,It was this poster that made the film banned in Thailand.Why?,10/39,Importance of Nonverbal Communication,1988年在洛杉矶，一个来自泰国演员杀害了一名29岁老挝人，被判犯有二级谋杀罪。那位演员在一家深夜营业泰国卡巴莱演唱，这时一位老挝人，把脚搁在一把椅子上，鞋底对着这位演员。当初是卡巴莱打烊时候，那位演员跟踪了那个老挝人并把他杀了。为何？东南亚人认为，给他人看鞋底或把鞋底对着他人是对该人表示极大欺侮。,(美罗杰E阿克斯特尔：身势语，上海译文出版社，1998。),11/39,Czar Nicholas II was crowned in 1896.Li Hongzhang,the Governor-General of Zhili,was invited to attend the ceremony as the representative of the Qing government.At the reception after the ceremony,the Czarina stretched out her hand toward Li to be kissed according to the current European custom.,12/39,Thinking that the Czarina was demanding a present,he,hurriedly took off from his own finger the diamond ring,and respectfully placed it in the Czarinas hand.As she did not think it fit to ask Li for an explanation,she could only put the ring on her own finger and stretched out her had again.At this Li began to curse under his breath.,13/39,Why is nonverbal communication important?,14/39,Definition of NVC,NVC is a process in which communicators use the,natural features of their bodies to deliver,information,and express specific,meaning,to the other communicator.,Nonverbal communication is the,communication without words.,15/39,Definition of NVC,Narrowly speaking,nonverbal communication refers to intentional use of,nonspoken symbol,to communicate a specific message.,（利用非言语符号传达特定信息交际行为。）,Broadly speaking,the term can be defined to refer to,elements of the,environment,that communicate by virtue of peoples use of them.（人们交际时利用环境原因。）,16/39,Dress Language,17/39,金日成曾经说过，“裤子是男人穿”。所以在朝鲜，不论春夏秋冬，朝鲜妇女都会响应领袖号召，果断只穿裙子，不穿裤子。,年，朝鲜劳动党机关报劳动新闻在题为穿着应方便且好看报道中，提议女性们穿“端正裤子”，并一条一条列举了“能够穿裤子”和“不该穿裤子”。,朝鲜女性俗称男人为“裤子”。（天涯小区，-10）,18/39,Seating language,19/39,Study Areas,Time language,Space language,Body language,Paralanguage,20/39,Study Areas,Time Language,Space Language,Body Language,Paralanguage,Time orientation,Time system,Body distance,Body touch,Facial expressions;eye behavior,Gesture;posture;stance,Appearance,volume,speed,pause,silence,21/39,Punctuality,In some cultures its assumed that a busy,important person should come late.Is it so in China?,How is your understanding of“不见不散”?,22/39,Time Orientations,Betty stayed with one of her relatives for two weekends but didnt enjoy herself.She found it hard to spend her time there because she never knew what was expected.She was not sure whether she could stay in bed late because she never knew what was planned for the next day.,23/39,Time Orientations,What do you think of careful planning for business conferences,personal interviews,and group meetings?,Whats your opinion of some cultures seeming lack of planning?,What do you usually plan carefully in advance?,24/39,Monochronic and Polychronic Classifications,Do one thing at a time,Do many things at once,Concentrate on the job,Are easily distracted,Take time commitments seriously,Consider commitments an objective,Adhere to plans,Change plans often,Follow rules of privacy,More concerned with people,25/39,Space and Distance,Qiu had lived in the U.S.for 10 years before she came back to work in China.One day,she was waiting in a queue to withdraw money from an ATM.She consciously kept a certain distance between her and the man before her.However,the old man standing behind her consistently asked her to move forward and didnt like to have much space left between any two customers waiting to use ATM.,26/39,Space and Distance,Questions:,Why do you think the Chinese are accustomed to being close to each other when queuing?,What do you think of“personal space”?Does it vary from culture to culture?If so,how?,27/39,Space and Distance,Are the following cases true in China?,Introverts maintain slightly greater distances than extroverts.,Pairs of women stand closer to talk than do pairs of men.,When students sit in rows,those in the center have more to say than those at the side.,When two people expect to compete,they will sit opposite one another.,28/39,Space Language,Body distance,Interpersonal relationship,personality,Cultural styles,29/39,Personal Bubble,30/39,Gesture,31/39,Facial Expressions,32/39,Surprise,?,33/39,Laugh,“One is the different meanings of laughter in China and America.When an American is parking his bicycle,for example,and the bicycle accidentally falls over,he feels embarrassed at his awkwardness,and is quite angered and humiliated when Chinese onlookers laugh.”,34/39,Eye Contact,“Your lips tell me no,no,but theres yes,yes in your eyes.”,Question:What does it mean if there is no eye contact in different cultures?,35/39,今年大选期间，一张副总统拜登与奥巴马拥抱照片令奥巴马竞选顾问着实捏了一把汗。因为在这场竞选集会上，拜登竟然戴了一副墨镜！,不光是总统候选人，美国其它政治家也会尽可能防止在公众场所戴墨镜。,大选教授帕克盖克说，“假如政治家用墨镜遮住自己眼睛，民众对其信任感就会下降。”（凤凰网-11-2）,36/39,Smell,A medical doctor from Saudi Arabia was completing an internship in a hospital in the southern United States.Problems arose when the patients refused to have the Saudi doctor examine them.Interviews with patients reveals that he smelled bad and he breathed on the patients.,37/39,Silence in Different Cultures,Silence is negatively valued,Cultures:Jewish,Italian,Greek,Arab and American cultures,Silence is positively valued,Cultures:eastern cultures,Speech is silver;silence is gold.,38/39,Functions of Nonverbal Communication,Replacing spoken messages,Sending uncomfortable messages,Forming impressions that guide communication,Making relationships clear,Regulating,interaction,Reinforcing and modifying verbal messages,39/39,